Ansys Electronics Desktop close unexpectedly

- August 12, 2023 at 6:23 pm
  
  Fang Joshua
  Subscriber
  
  My HFSS was running when it crashed a few days ago. Since then, I couldn't open Ansys Electronics Desktop. I've reinstalled Ansys with my friend's iso file, just exactly in the way that I did before, but Ansys Electronics Desktop still close unexpectedly once it showed the main page. The rest of the Ansys electromagnetics suite are working. How can I fix the problem?
- August 14, 2023 at 12:45 pm
  
  Aymen Mzoughi
  Ansys Employee
  
  Try to restart the Ansys License Manager from the Ansys License Management Center. If the problem persists, click "Gather Diagnostic Information" and send the data to Ansys Support under customer.ansys.com