Ansys Support
Ansys does not support the usage of unauthorized Ansys software. Please visit www.ansys.com to obtain an official distribution.
Product Support
Ansys Customer Support Space
Get access to resources for Fluids, Structures, Electronics & Electromagnetics, LST, Additive products and Cloud. Customers supported directly by Ansys can also log support requests for these product lines.
GET SUPPORT →Digital Mission Engineering Support
Access Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.
GET SUPPORT →Discovery Support
Access the Ansys Discovery Space to download our Ansys Discovery products and connect with Ansys Discovery Support.
GET SUPPORT →Lumerical Photonics Support
Access Ansys Lumerical technical support, documentation, examples, training courses and online forum.
GET SUPPORT →medini Support
Access Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.
GET SUPPORT →Semiconductor Support
Email support is available to get in touch with your support contact for more information on Semiconductor products.
GET SUPPORT →SCADE Support
Access Ansys SCADE support to download Ansys SCADE software and look through Frequently Asked Questions and contact the Ansys SCADE support team.
SpaceClaim Support
Learn more about Ansys SpaceClaim using tutorials, documentation and support to maximize your 3D modeling needs.
Please note: Support for Ansys SpaceClaim Direct Modeler (in Ansys Workbench) can be obtained through the Ansys Customer Portal. Support for Ansys Discovery SpaceClaim can be reached through the Discovery Community Forum.GET SUPPORT →
SPEOS and VRXPERIENCE Support
Access Ansys SPEOS and Ansys VRXPERIENCE system requirements, documentation and global support contacts.
GET SUPPORT →Zemax Support
Support for Zemax products is available through Zemax.com, where you can access the Zemax knowledgebase, community, product downloads, and ticketing. Log in for full access. If you are unable to log in, email support@zemax.com
Ansys Academic Support
Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.
GET SUPPORT →Thermal Desktop Support
Email support is available to get in touch with the support team for assistance on your Thermal Desktop products.
GET SUPPORT →