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Mechanical 2025 R2 error “AnsysWBU.exe has encountered a problem

    • gtderomance
      Subscriber
      Dear Ansys community,
       
      I need help with Mechanical 2025 R2 within a student license. I've been following the introductory and modeling courses with Discovery, but launching Mechanical 2025 R2 seems impossible. After double-clicking the "Model" button within a Static Structural element, I get the error visible in the first attached image. Even when trying to launch the program directly through execution, it crashes. I thouroughly checked the system requirements, and there seems to be no issue there, these are the details of my computer:
      • 16GB physical RAM
      • Nvidia GeForce RTX 3073 Laptop GPU, 8GB
      • AMD Ryzen 7 6800H with Radeon Graphics, 3.2 GHz
      • Windows 11 24H2
      Nothing seems to work. I have visited the troubleshooting threads in support forums, reinstalled the entire suite, tried the name replacements (ansys to ansys_old), etc...
       
      Any help will be greatly appreciated.
      Thank you!!
    • Ashish Khemka
      Forum Moderator

      Hi,

      Can you try creating a new model/ project and see if the error persists?

      Regards,

      Ashish Khemka

      • gtderomance
        Subscriber

        Hello,

        I tried creating a different geometry, but still doesn't work.

        For reference, I can start Mechanical APDL with no apparent issues, so I'm guessing that the problem comes from the Mechanical GUI?

        I've tried opening Mechanical directly again, and I get a different error message that I have attached.

        Thank you for your answer so far!

        • MangeshANSYS
          Ansys Employee

           

          Hello,

          please check for and remove any spaces in job names and paths to avoid the error above

           

          i.e. save projects to something like c:\my_projects\Simulation\Project_abc_123\

          etc etc (as you can see the only characters i used are a to z, 0 to 9 and underscore

           

          Also please check free disk space and if an antivirus is blocking access by Ansys applications to the disk or from running

           

          let me know if that helps

           

    • Ashish Khemka
      Forum Moderator

      Hi,

      Please let me share this with the team, and they can comment more.

      Regards,

      Ashish Khemka

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