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September 10, 2024 at 12:10 pmdanglasbergSubscriber
Recently I have shut down Fluent from task manager as it froze because I was upgrading the progress from workbench while still having open fluent (by mistake) and after this I cant open any project, the fluent interface opens and i get the mesagge "Unexpected license problem, Hit return to exit"
I attach bellow the text file created after I run diagnostics from the Ansys Licensing Setting program, maybe it helps, I use the 2024 r1 version for students of Ansys
Creating temporary folder: ---------------------------- C:\Users\DANGLA~1\AppData\Local\Temp\AnsysDiagnostics_20240910143930 Getting system date: ---------------------- 2024-09-10T11:39:30.745Z Getting system information: ----------------------------- { "version": "4.34.23", "system": { "manufacturer": "ASUSTeK COMPUTER INC.", "model": "ROG Strix G634JZ_G634JZ", "version": "1.0", "serial": "R2NRKD00719407C", "uuid": "8ac37e4e-896b-b14b-a20e-8ef8c9cbb2e9", "sku": "", "virtual": false }, "bios": { "vendor": "American Megatrends International, LLC.", "version": "_ASUS_ - 1072009", "releaseDate": "2024-04-19", "revision": "" }, "baseboard": { "manufacturer": "ASUSTeK COMPUTER INC.", "model": "G634JZ", "version": "1.0", "serial": "BML32MC01YS", "assetTag": "" }, "chassis": { "manufacturer": "ASUSTeK COMPUTER INC.", "model": "", "type": "Notebook", "version": "1.0", "serial": "R2NRKD00719407C", "assetTag": "", "sku": "" }, "os": { "platform": "win32", "distro": "Microsoft Windows 11 Pro", "release": "10.0.22631", "codename": "", "kernel": "10.0.22631", "arch": "x64", "hostname": "DESKTOP-GD6TJR6", "fqdn": "DESKTOP-GD6TJR6.%USERDNSDOMAIN%", "codepage": " 437", "logofile": "windows", "serial": "00330-80202-00703-AA557", "build": "22631", "servicepack": "0.0", "uefi": false }, "uuid": { "os": "c3811108-98ab-4610-9230-dfe3b7b70063" }, "versions": { "kernel": "10.0.22631", "openssl": "1.1.1", "systemOpenssl": "", "systemOpensslLib": "", "node": "16.16.0", "v8": "10.6.194.27-electron.0", "npm": "", "yarn": "", "pm2": "", "gulp": "", "grunt": "", "git": "", "tsc": "", "mysql": "", "redis": "", "mongodb": "", "apache": "", "nginx": "", "php": "", "docker": "", "postfix": "", "postgresql": "", "perl": "", "python": "", "python3": "", "pip": "", "pip3": "", "java": "", "gcc": "", "virtualbox": "", "dotnet": "8.0.100" }, "cpu": { "manufacturer": "13th", "brand": "Gen Intel® Core™ i9-13980HX", "vendor": "GenuineIntel", "family": "6", "model": "183", "stepping": "1", "revision": "", "voltage": "", "speed": "2.20", "speedmin": "", "speedmax": "2.20", "governor": "", "cores": 32, "physicalCores": 24, "processors": 1, "socket": "", "cache": { "l1d": 512, "l1i": 1024, "l2": 33554432, "l3": 37748736 }, "flags": "de pse tsc msr mce sep mtrr mca cmov psn clfsh ds acpi mmx fxsr sse sse2 ss htt tm ia64 pbe" }, "graphics": { "controllers": [ { "vendor": "Intel Corporation", "model": "Intel(R) UHD Graphics", "bus": "PCI", "vram": 1024, "vramDynamic": true, "subDeviceId": "212D1043" }, { "vendor": "NVIDIA", "model": "NVIDIA GeForce RTX 4080 Laptop GPU", "bus": "PCI", "vram": 12282, "vramDynamic": true, "subDeviceId": "0x212D1043", "driverVersion": "555.99", "name": "NVIDIA GeForce RTX 4080 Laptop GPU", "pciBus": "00000000:01:00.0", "memoryTotal": 12282, "memoryFree": 11997, "temperatureGpu": 54, "powerDraw": 1.47, "clockCore": 210, "clockMemory": 405 } ], "displays": [ { "vendor": "(Standard monitor types)", "model": "Generic PnP Monitor", "deviceName": "\\\\.\\DISPLAY1", "main": true, "builtin": true, "connection": "INTERNAL", "resolutionx": 2560, "resolutiony": 1600, "sizex": 34, "sizey": 22, "pixeldepth": 32, "currentResX": 1707, "currentResY": 1067, "positionX": 0, "positionY": 0, "currentRefreshRate": 240 } ] }, "net": [ { "iface": "Wi-Fi", "ifaceName": "Intel(R) Wi-Fi 6E AX211 160MHz", "ip4": "192.168.112.43", "ip4subnet": "255.255.255.0", "ip6": "fe80::28f2:5c5f:fe18:95a5", "ip6subnet": "ffff:ffff:ffff:ffff::", "mac": "f4:c8:8a:79:9b:d1", "internal": false, "virtual": false, "operstate": "up", "type": "wireless", "duplex": "", "mtu": "", "speed": 72.2, "dhcp": "true", "dnsSuffix": "", "ieee8021xAuth": "Unknown", "ieee8021xState": "Unknown", "carrierChanges": 0 }, { "iface": "Loopback Pseudo-Interface 1", "ifaceName": "Loopback Pseudo-Interface 1", "ip4": "127.0.0.1", "ip4subnet": "255.0.0.0", "ip6": "::1", "ip6subnet": "ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff", "mac": "00:00:00:00:00:00", "internal": true, "virtual": false, "operstate": "down", "type": "", "duplex": "", "mtu": "", "speed": -1, "dhcp": false, "dnsSuffix": "", "ieee8021xAuth": "Unknown", "ieee8021xState": "Unknown", "carrierChanges": 0 }, { "iface": "Realtek Gaming 2.5GbE Family Controller", "ifaceName": "Realtek Gaming 2.5GbE Family Controller", "ip4": "", "ip4subnet": "", "ip6": "", "ip6subnet": "", "mac": "c8:7f:54:ca:9d:18", "virtual": false, "operstate": "down", "type": "wired", "duplex": "", "mtu": "", "speed": 9223372036854.775, "dhcp": "true", "dnsSuffix": "", "ieee8021xAuth": "Unknown", "ieee8021xState": "Unknown", "carrierChanges": 0 } ], "memLayout": [ { "size": 17179869184, "bank": "BANK 0", "type": "Unknown", "clockSpeed": 4800, "formFactor": "SODIMM", "manufacturer": "SK Hynix", "partNum": "HMCG78MEBSA092N", "serialNum": "96380291", "voltageConfigured": 1.1, "voltageMin": 1.1, "voltageMax": 1.1 }, { "size": 17179869184, "bank": "BANK 0", "type": "Unknown", "clockSpeed": 4800, "formFactor": "SODIMM", "manufacturer": "SK Hynix", "partNum": "HMCG78MEBSA092N", "serialNum": "96380290", "voltageConfigured": 1.1, "voltageMin": 1.1, "voltageMax": 1.1 } ], "diskLayout": [ { "device": "", "type": "SSD", "name": "NVMe SAMSUNG MZVL21T0HCLR-00B00", "vendor": "(Standard disk drives)", "size": 1024203640320, "bytesPerSector": 512, "totalCylinders": 124519, "totalHeads": 255, "totalSectors": 2000397735, "totalTracks": 31752345, "tracksPerCylinder": 255, "sectorsPerTrack": 63, "firmwareRevision": "GXA7601Q", "serialNum": "0025_38BC_21A0_31D7.", "interfaceType": "NVMe", "smartStatus": "Ok" }, { "device": "", "type": "SSD", "name": "NVMe SAMSUNG MZVL21T0HCLR-00B00", "vendor": "(Standard disk drives)", "size": 1024203640320, "bytesPerSector": 512, "totalCylinders": 124519, "totalHeads": 255, "totalSectors": 2000397735, "totalTracks": 31752345, "tracksPerCylinder": 255, "sectorsPerTrack": 63, "firmwareRevision": "GXA7601Q", "serialNum": "0025_38BC_21A0_31D2.", "interfaceType": "NVMe", "smartStatus": "Ok" } ] } Getting environment variables: -------------------------------- { "ACSetupSvcPort": "23210", "ACSvcPort": "17532", "ALLUSERSPROFILE": "C:\\ProgramData", "ANSYS241_DIR": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\ANSYS", "APPDATA": "C:\\Users\\dan glasberg\\AppData\\Roaming", "asl.log": "Destination=file", "AWP_LOCALE241": "en-us", "AWP_ROOT241": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241", "CADOE_LIBDIR241": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\CommonFiles\\Language\\en-us", "CommonProgramFiles": "C:\\Program Files\\Common Files", "CommonProgramFiles(x86)": "C:\\Program Files (x86)\\Common Files", "CommonProgramW6432": "C:\\Program Files\\Common Files", "COMPUTERNAME": "DESKTOP-GD6TJR6", "ComSpec": "C:\\Windows\\system32\\cmd.exe", "DriverData": "C:\\Windows\\System32\\Drivers\\DriverData", "HOME": "C:\\Users\\dan glasberg", "HOMEDRIVE": "C:", "HOMEPATH": "\\Users\\dan glasberg", "IFORT_COMPILER24": "C:\\Program Files (x86)\\Intel\\oneAPI\\compiler\\2024.0\\windows\\", "IGCCSVC_DB": "AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAAiSSHFBs+00exUFewBe/LoQQAAAACAAAAAAAQZgAAAAEAACAAAADXXYJToIPpTKc10cRNUowTsnLlQtvPVP99TIHL85U69wAAAAAOgAAAAAIAACAAAABVvfAvAb3m3bghtx0MM/7cV0R18weLfoPRgNUW9Um65WAAAAC96GB+u6LEa5ATWI0CENvxeVjm8ygldCzODsR5lLvhf6MS4VW/ST1QEDiOvutHEoXIvQMU9kQJeushNekPs8MH0YuFKJg7Jxfc/IGta7DU1zZfRXftZz4aoNKY0FEE8VxAAAAACDJ6bwrMglLSF95cJO924Al6NyKOyM0JO/3RC05OAMoTUAz488n6M8Z+Jef7469rFHaljufq7+N/akd+uaP1Dg==", "LOCALAPPDATA": "C:\\Users\\dan glasberg\\AppData\\Local", "LOGONSERVER": "\\\\DESKTOP-GD6TJR6", "LSTC_LICENSE": "Ansys", "NUMBER_OF_PROCESSORS": "32", "OMP_NUM_THREADS": "32", "OneDrive": "C:\\Users\\dan glasberg\\OneDrive", "OneDriveConsumer": "C:\\Users\\dan glasberg\\OneDrive", "ORIGINAL_XDG_CURRENT_DESKTOP": "undefined", "OS": "Windows_NT", "Path": "C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Windows\\System32\\OpenSSH\\;C:\\Program Files\\dotnet\\;C:\\Program Files\\NVIDIA Corporation\\NVIDIA NvDLISR;C:\\Program Files (x86)\\NVIDIA Corporation\\PhysX\\Common;C:\\Program Files\\MATLAB\\R2023b\\bin;C:\\Program Files\\Microsoft SQL Server\\150\\Tools\\Binn\\;C:\\Program Files\\Microsoft SQL Server\\Client SDK\\ODBC\\170\\Tools\\Binn\\;C:\\Program Files (x86)\\Windows Kits\\10\\Windows Performance Toolkit\\;C:\\Program Files (x86)\\Microsoft SQL Server\\160\\Tools\\Binn\\;C:\\Program Files\\Microsoft SQL Server\\160\\Tools\\Binn\\;C:\\Program Files\\Microsoft SQL Server\\160\\DTS\\Binn\\;C:\\Program Files (x86)\\Windows Kits\\8.1\\Windows Performance Toolkit\\;C:\\Users\\dan glasberg\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Users\\dan glasberg\\.dotnet\\tools", "PATHEXT": ".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC", "PROCESSOR_ARCHITECTURE": "AMD64", "PROCESSOR_IDENTIFIER": "Intel64 Family 6 Model 183 Stepping 1, GenuineIntel", "PROCESSOR_LEVEL": "6", "PROCESSOR_REVISION": "b701", "ProgramData": "C:\\ProgramData", "ProgramFiles": "C:\\Program Files", "ProgramFiles(x86)": "C:\\Program Files (x86)", "ProgramW6432": "C:\\Program Files", "PSModulePath": "C:\\Program Files\\WindowsPowerShell\\Modules;C:\\Windows\\system32\\WindowsPowerShell\\v1.0\\Modules;C:\\Program Files (x86)\\Microsoft SQL Server\\160\\Tools\\PowerShell\\Modules\\", "PUBLIC": "C:\\Users\\Public", "P_SCHEMA": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\AISOL\\CADIntegration\\Parasolid\\PSchema", "RlsSvcPort": "22112", "SoS_debug_exe": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\optiSLang\\sos\\sos_console.exe", "SoS_exe": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\optiSLang\\sos\\sos.exe", "SoS_install_dir": "C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v241\\optiSLang\\sos", "SSL_CERT_DIR": "C:\\Users\\dan glasberg\\.local\\win-ca\\pem", "SystemDrive": "C:", "SystemRoot": "C:\\Windows", "TEMP": "C:\\Users\\DANGLA~1\\AppData\\Local\\Temp", "TMP": "C:\\Users\\DANGLA~1\\AppData\\Local\\Temp", "USERDOMAIN": "DESKTOP-GD6TJR6", "USERDOMAIN_ROAMINGPROFILE": "DESKTOP-GD6TJR6", "USERNAME": "dan glasberg", "USERPROFILE": "C:\\Users\\dan glasberg", "windir": "C:\\Windows", "ZES_ENABLE_SYSMAN": "1", "__COMPAT_LAYER": "Installer" } Getting firewall settings: ---------------------------- netsh firewall show allowedprogram Allowed programs configuration for Domain profile: Mode Traffic direction Name / Program ------------------------------------------------------------------- Enable Inbound AutoConnectHelper TCP / C:\Program Files\ASUS\ARMOURY CRATE Service\MobilePlugin\AutoConnectHelper.exe Enable Inbound AnyDesk / C:\Program Files (x86)\AnyDesk\AnyDesk.exe Allowed programs configuration for Standard profile: Mode Traffic direction Name / Program ------------------------------------------------------------------- Enable Inbound AutoConnectHelper TCP / C:\Program Files\ASUS\ARMOURY CRATE Service\MobilePlugin\AutoConnectHelper.exe Enable Inbound AnyDesk / C:\Program Files (x86)\AnyDesk\AnyDesk.exe Enable Inbound fl_mpi2410 / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\win64\3ddp_node\fl_mpi2410.exe Enable Inbound fl2410 / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\win64\3ddp_host\fl2410.exe Enable Inbound postengine / C:\program files\ansys inc\ansys student\v241\cfx\bin\winnt-amd64\postengine.exe Enable Inbound postgui_ogl / C:\program files\ansys inc\ansys student\v241\cfx\bin\winnt-amd64\postgui_ogl.exe Enable Inbound CFX 2024 R1 / C:\program files\ansys inc\ansys student\v241\cfx\bin\winnt-amd64\viewer_ogl.exe Enable Inbound preengine / C:\program files\ansys inc\ansys student\v241\cfx\bin\winnt-amd64\preengine.exe Enable Inbound pregui_ogl / C:\program files\ansys inc\ansys student\v241\cfx\bin\winnt-amd64\pregui_ogl.exe Enable Inbound Ansys Discovery 2024 R1 / C:\program files\ansys inc\ansys student\v241\discovery\discovery.exe Enable Inbound Mechanical 2024 R1 / C:\program files\ansys inc\ansys student\v241\aisol\bin\winx64\ansyswbu.exe Enable Inbound SpaceClaim 2024 R1 / C:\program files\ansys inc\ansys student\v241\scdm\spaceclaim.exe Enable Inbound fl_mpi2410 / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\win64\2ddp_node\fl_mpi2410.exe Enable Inbound PMI proxy for Hydra Process manager / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\multiport\mpi\win64\intel2021\bin\hydra_pmi_proxy.exe Enable Inbound mpiexec / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\multiport\mpi\win64\intel2021\bin\mpiexec.exe Enable Inbound fl2410 / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\win64\2ddp_host\fl2410.exe Enable Inbound cx2410 / C:\program files\ansys inc\ansys student\v241\fluent\fluent24.1.0\cortex\win64\cx2410.exe Enable Inbound Ansys Workbench / C:\program files\ansys inc\ansys student\v241\framework\bin\win64\ansysfww.exe Enable Inbound Ansys Common Licensing. Modified at Ansys Release 2024 R1. / C:\program files\ansys inc\ansys student\v241\licensingclient\winx64\ansyscl.exe Enable Inbound CATIA / C:\program files (x86)\dassault systemes\b21\intel_a\code\bin\cnext.exe Enable Inbound orbixd / C:\program files (x86)\dassault systemes\b21\intel_a\code\bin\orbixd.exe Enable Inbound matlabwindow.exe / C:\users\dan glasberg\downloads\_temp_matlab_r2023b_win64\bin\win64\matlabwindow.exe Enable Inbound AutoConnectHelper TCP / C:\Program Files\ASUS\ARMOURY CRATE Service\MobilePlugin\AutoConnectHelper.exe Enable Inbound utweb.exe / C:\users\dan glasberg\appdata\roaming\utorrent web\utweb.exe IMPORTANT: Command executed successfully. However, "netsh firewall" is deprecated; use "netsh advfirewall firewall" instead. For more information on using "netsh advfirewall firewall" commands instead of "netsh firewall", see KB article 947709 at https://go.microsoft.com/fwlink/?linkid=121488 . Getting available license information: ---------------------------------------- Checking FNO server... ---------------------- ping ansys-fno.flexnetoperations.com WARNING: ansys-fno.flexnetoperations.com is not reachable. Checking LAAS server... ----------------------- curl -v https://laas.fnocc.com -o C:\Users\DANGLA~1\AppData\Local\Temp\.ansys\laas_output.log % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Host laas.fnocc.com:443 was resolved. * IPv6: (none) * IPv4: 20.16.190.221 * Trying 20.16.190.221:443... * Connected to laas.fnocc.com (20.16.190.221) port 443 * schannel: disabled automatic use of client certificate * ALPN: curl offers http/1.1 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* ALPN: server accepted http/1.1 * using HTTP/1.x > GET / HTTP/1.1 > Host: laas.fnocc.com > User-Agent: curl/8.7.1 > Accept: */* > * Request completely sent off * schannel: remote party requests renegotiation * schannel: renegotiating SSL/TLS connection * schannel: SSL/TLS connection renegotiated * schannel: remote party requests renegotiation * schannel: renegotiating SSL/TLS connection * schannel: SSL/TLS connection renegotiated < HTTP/1.1 302 < Date: Tue, 10 Sep 2024 11:37:47 GMT < Content-Length: 0 < Connection: keep-alive < Set-Cookie: laas-cookie=86535f332f5dd56de64793a8dff31c6a|1169eb77ada69db09cacdf5b49a61b8d; Expires=Tue, 10-Sep-24 12:37:47 GMT; Max-Age=3600; Path=/; Secure; HttpOnly < Set-Cookie: JSESSIONID=3C6305828DDCCFFD779163ACEF06505C; Path=/; Secure; HttpOnly < X-Content-Type-Options: nosniff < X-XSS-Protection: 1; mode=block < Cache-Control: no-cache, no-store, max-age=0, must-revalidate < Pragma: no-cache < Expires: 0 < Strict-Transport-Security: max-age=15724800; includeSubDomains < X-Frame-Options: DENY < Location: https://laas.laasprod-uswest2.revenera.com/login < Content-Language: en-US < X-Forwarded-For: 213.233.110.231:33232, 20.16.190.221 < 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0 * Connection #0 to host laas.fnocc.com left intact Checking proxy settings... -------------------------- [object Object] Checking network interfaces... ------------------------------ Windows IP Configuration Host Name . . . . . . . . . . . . : DESKTOP-GD6TJR6 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Ethernet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : p27.regie.upb.ro Description . . . . . . . . . . . : Realtek Gaming 2.5GbE Family Controller Physical Address. . . . . . . . . : C8-7F-54-CA-9D-18 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : F4-C8-8A-79-9B-D2 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2 Physical Address. . . . . . . . . : F6-C8-8A-79-9B-D1 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Wi-Fi 6E AX211 160MHz Physical Address. . . . . . . . . : F4-C8-8A-79-9B-D1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::28f2:5c5f:fe18:95a5%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.112.43(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Tuesday, September 10, 2024 1:02:52 PM Lease Expires . . . . . . . . . . : Tuesday, September 10, 2024 3:33:22 PM Default Gateway . . . . . . . . . : 192.168.112.158 DHCP Server . . . . . . . . . . . : 192.168.112.158 DHCPv6 IAID . . . . . . . . . . . : 150259850 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2C-EB-3E-FA-C8-7F-54-CA-9D-18 DNS Servers . . . . . . . . . . . : 192.168.112.158 NetBIOS over Tcpip. . . . . . . . : Enabled Copy msinfo32 output file... ---------------------------- msinfo32 /nfo "C:\Users\DANGLA~1\AppData\Local\Temp\AnsysDiagnostics_20240910143930\ansyssys.nfo" Copy install files... --------------------- Copy debug files... ------------------- Copy subscriptions files... --------------------------- Copy ini file... ---------------- Copy preferences files... ------------------------- Copy console output file... --------------------------- Creating zip file... -------------------- Done.
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September 13, 2024 at 12:00 pmRajeshwari JadhavAnsys Employee
Hi,
Try to launch fluent via workbench, if any error share the screenshot. Goto .ansys folder (%temp% ), open the *fluent241.out file and share the screenshot with latest timestamp.
Rename the Ansys folder %appdata% and try to relaunch.
Try to run productconfig.exe as an admin (C:\program files\ansys inc\ansys student\v241) and unconfigure and then configure it again.
Also can you try v242 too?
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September 17, 2024 at 1:49 ambrittanyapackSubscriber
Hi
I’m getting an “unexpected licensing problem” when opening Ansys Fluent. Have you tried tunnel rush restarting Fluent via Workbench or checking the log files for more details?
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September 24, 2024 at 9:22 amdanglasbergSubscriber
Thank you, it worked with productconfig.exe
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