Why I’m getting this error? The host id in the license file is not a valid hostid for this license s

- January 13, 2022 at 11:05 pm
  
  ali.afrouzian
  Subscriber
  
  license error.JPG
- January 14, 2022 at 12:17 am
  
  Lito
  Ansys Employee
  
  @ale,
  Can you copy and paste the image into the post? We are not allowed to download attachments in the forum. Thank you.
- January 14, 2022 at 12:20 am
  
  ali.afrouzian
  Subscriber
  
  attached
- January 14, 2022 at 12:25 am
  
  Lito
  Ansys Employee
  
  Stop Ansys LM
  Remove the "ansyslmd.lic" from the Ansys LM installation folder, "C:\Program Files\Ansys Inc\Shared files\Licensing\license_files"
  Start Ansys LM
  Add the new license file into Ansys LM
  Ensure that you did not make any changes to the entries in the license file except the ports.
- January 14, 2022 at 12:30 am
  
  ali.afrouzian
  Subscriber
  
  I'm running the same issue!
- January 14, 2022 at 12:35 am
  
  Lito
  Ansys Employee
  
  Did you activate the entitlement using the hostid information from the Ansys LM center?
- January 14, 2022 at 12:40 am
  
  ali.afrouzian
  Subscriber
  
  It seems it's already activated.
- January 14, 2022 at 12:49 am
  
  Lito
  Ansys Employee
  
  Yes, you activated the entitlement today, Jan 13, 2022. Did you use the HOSTID information file from the Ansys LM center installed on your server?
- January 14, 2022 at 12:52 am
  
  ali.afrouzian
  Subscriber
  
  No, Actually I used the hostid from the command prompt.
  This is the host id of the server?(attached)
  If this is the case, which one I'm supposed to use? and should I go ahead and generate a new license file using this hostid?
- January 14, 2022 at 1:07 am
  
  Lito
  Ansys Employee
  
  From the command prompt, the mac address you are using is a "Host-Only" virtual box address. This could be the reason why it is not seen by Ansys LM. Use the HostID information found in the Ansys LM Center. You can use any of the Hostid information available in the Ansys LMCenter. "Save to file" and click on the "Re-host" icon in the Ansys licensing portal -> Manage Activations section. When prompted use the "Upload License..." option. Generate/Save and download the new license file.
- January 14, 2022 at 1:16 am
  
  ali.afrouzian
  Subscriber
  
  Thank you so much.
  The issue has been resolved.
- January 14, 2022 at 1:40 am
  
  Lito
  Ansys Employee
  
  You are welcome. Glad to hear this has been resolved.