Learning Forum

[Joey Chan]

Hi,

I have been using CFX for a while. Recently, I encountered a problem where I could not run any CFX simulation due to licensing problem. I contacted our IT support for help, but they replied that "I can see from the server logs that qf***@DESK******* has checked out a license and there are multiple free licenses". They have also restarted the license server, but it didn't solve the problem.

As far as I can tell, modelling, meshing and viewing the result (post-processing) work just fine. However, generating the definition (before starting a simulation) takes longer than usual. Of course, the simulation can’t start at all. Does anyone know how to solve this problem? Thanks!

 

Log from the solver:

 License Cap:    ANSYS CFD Solver

 

ANSYS LICENSE MANAGER ERROR

 

Could not connect to license server: 75**@DESKTOP-*******. System error: 0 "".

 

 

 License ID:     License checkout failed (CFD SOLVER).

 

ANSYS LICENSE MANAGER ERROR

 

Could not connect to license server: 75**@DESKTOP-*******. System error: 0 "".

 

 

 

 +--------------------------------------------------------------------+

 | ERROR #001100247 has occurred in subroutine .                      |

 | Message:                                                           |

 |                                                                    |

 | The solver is unable to continue because of licensing problems.    |

[ANSYS_MMadore]

Can you please share the content of the logs showing the error in the %TEMP%\.ansys directory?