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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Static structural and other analysis – error when trying to solve

    • arkadiusz.reszkiewicz
      Subscriber

      Hello all,

      Can someone help, or give me some advice? :(

      I have problem in each type of analysis in Ansys.

      After correctly loading the model geometry, meshing, setting forces etc., when I'm trying to start the solving process an error occurs like below:

      In the 4th Warning!, information in brackets (...), translating to English (The connection could not be established because the target computer actively refused it....)

      In the same time an information appears, about that AnsysWBU.exe encountered a problem, and a diagnostic file has been written (file in format .dmp)

      I can't open the diagnostic file to try to read what can generate this problem.

       

      The process stops and red X appears next to yellow lighting in step -> Setup

      Do anyone had the same problem and can give some advice how to solve this problem?

      I will be grateful for your help :)

      Best Regards

       

       

       

    • Erik Kostson
      Ansys Employee

       

      Hello

      Could you please contact your Ansys support or channel partner support as we would need to look at that file (.dmp), in order to see what is causing this issue (we should not upload or download any files here in the forum so it will need to go via your channel partner).

      All the best

      Erik

       

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