Learning Forum

[Tim Dukes]

Hi Support, 

I am after some help with a licensing issue that I believe is firewall related. 

The user has been through the information in the below link.

https://innovationspace.ansys.com/knowledge/forums/topic/discovery-patch-for-addressing-proxy-server-issues/?template=discovery

https://innovationspace.ansys.com/knowledge/forums/topic/firewall-settings-required-to-unblock-ansys-discovery-products/?template=discovery

I have some log files I can share if you are able to reach out to me that would be appreciated. 

Best Regards,

Tim Dukes

[George Karnos]

Hi Tim,
I have sent an email for the log files you speak of.
Best,
George Karnos
Ansys Inc.