Learning Forum

[shorouk]

Hey,

I am trying to install Ansys 19.2 student version, but I get the following error.

Can you please help me on how to make it work?

Thanks

 

[Matt Madore]

 Hello,

 

Can you please refer to this post and try the suggestions?

/forum/forums/topic/error-file-not-found-uninst_data-dat/

 

Thank you,

Matt

[shorouk]

I have tried all the suggestions, but nothing is working out for me even after downloading the version again. 

is there any other suggestions to make it work?

Thanks

 

 

[tsiriaks]

right click on the 'unzipped' installation package folder -> properties , then post the screenshot of it here

Thanks,

Win

[shorouk]

here it is.

[tsiriaks]

Can you send the info after you unzipped this file ?

[shorouk]

Hey, I was able to install it after deleting the 'uninst_data.dat' file, but now I have a problem with running the fluent, it just keep crashing. is it anything related to the installation or is that another problem.

Thanks

[tsiriaks]

Do you have a file named "install.err" under your installation directory (e.g., C:Program FilesANSYS IncANSYS Student) ?

If not, then this should not be an installation issue.

[shorouk]

no, there is no ''install.err'' file. What can be the problem leading to that then?

Thanks

[tsiriaks]

In which circumstances (launching, meshing, solving, etc.) that it crashes ?

If during launching, what is the farthest point during the starting process before it crashes ?

Thanks,

Win