installation, Licensing & Systems

- June 14, 2019 at 4:33 pm
  
  jpkizito
  Subscriber
  
  I need help. I have Linux 7.6 and I have downloaded 2019 R2 version of Ansys.
  
  I cannot load license.
  
  UploadLicenseFile 2019/06/08 20:48:48 Error: Cannot run program "/usr/ansys_inc/shared_files/licensing/linx64/lmutil": error=2, No such file or directory 2019/06/08 20:48:48 Error: 3
  
  Can I get help?
- June 14, 2019 at 6:25 pm
  
  jpkizito
  Subscriber
  
  I need help. I have Linux 7.6 and I have downloaded 2019 R2 version of Ansys.
  
  I cannot load license.
  
  UploadLicenseFile 2019/06/08 20:48:48 Error: Cannot run program "/usr/ansys_inc/shared_files/licensing/linx64/lmutil": error=2, No such file or directory 2019/06/08 20:48:48 Error: 3
  
  Can I get help?
- June 14, 2019 at 11:18 pm
  
  tsiriaks
  Ansys Employee
  
  What is the name of the installation package that you used ?
  
  Where are you seeing this error ? Please post the screenshot of the entire window that contains this error message.
  
  Thanks,
  
  Win
- June 17, 2019 at 7:42 pm
  
  jpkizito
  Subscriber
  
  Thanks Win.
  
  The issue has been resolved. The problem was lmgrd and lmutil could not work on Linux (7.6) without more files. Once these (Linux Standard Base package) were added the problem was solved.
  
  jpkizito
- June 17, 2019 at 8:57 pm
  
  tsiriaks
  Ansys Employee
  
  Ah I see. You are right, we've also seen this issue when system is missing LSB.
  
  Thank you for the update.
  
  Win