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How to solve this problem ?

- October 29, 2024 at 5:16 pm
  
  anish.22211320
  Subscriber
- October 29, 2024 at 5:53 pm
  
  deepak.deepak
  Ansys Employee
  
  Hi, Please make sure that your license manager is running.
  Regards,
  Deepak K.
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  How to access the ANSYS Online Help
- October 29, 2024 at 5:58 pm
  
  anish.22211320
  Subscriber
- October 29, 2024 at 6:01 pm
  
  anish.22211320
  Subscriber
  
  Its still not opening
  - October 29, 2024 at 6:25 pm
    
    deepak.deepak
    Ansys Employee
    
    Also Please check the license server by clicking on test. Try to connect to a valid network if you are working remotely
    Please refer to this forum discussion which may be helpful: workbench-license-error
- October 29, 2024 at 6:33 pm
  
  anish.22211320
  Subscriber
  
  I think so i have not put the port number and server 1 number .
  so from where i will get that number of port and server .
- October 29, 2024 at 6:45 pm
  
  deepak.deepak
  Ansys Employee
  
  Please check the "ansyslmd file" in the location C:\Program Files\ANSYS Inc\Shared Files\licensing\license_files.
- October 29, 2024 at 6:52 pm
  
  anish.22211320
  Subscriber
  - October 31, 2024 at 7:54 am
    
    deepak.deepak
    Ansys Employee
    
    I suggest contacting your Ansys representative/account manager/channel partner to discuss this and see why it might be the case.

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