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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Error accessing 1 of 5 purchased tasks

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    • wms269
      Subscriber
      I've bought 1 Ansys license with 5 tasks hoping to use multiple computers to run Ansys at the same timne. Our license server is set up on one PC and it works well. However, I am trying to access this license to start a different task on another PC.
       
      I was able to install Ansys successfully and point this computer to the license server, however when I try to open a .aedt file I get the following error:
       
      "Insufficient FlexNet Publisher (FNP) license count of hfss_gui are available for use, only 0 of the requested 1 tasks were available." 
       
      This seems to me that we have an insufficient number of seats for this license, but we have 5 available as verified in the Ansys License Manager under View Current License Usage. I would like to know why I'm getting this error and how to correct it so I can use Ansys. Thanks!
    • Rajeshwari Jadhav
      Ansys Employee

      Hi,

      Goto %temp%. open licdebug.*.HFSSCOMENGINE.EXE.251.out and check the error, share the screenshot of it.

    • wms269
      Subscriber

      Where can I find the temp folder with the HFSSCOMENGINE.EXE.251.out file in it? I am unable to find it.

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