EnSight License Error

- December 3, 2020 at 9:37 pm
  
  cjhun
  Subscriber
  
  Hi, I've successfully downloaded the new license file and reread the file through the Ansys License Manager (19.1). However, when I tried to run the EnSight (I have both 10.2.4 and 10.2.7), it says:
  
  Ansys License Manager Error
  Request name 16025 does not exist in the licensing pool. License server system does not support this feature.
  Feature: 16025
  License path: [email protected]
  FlexNet Licensing error:-18,147
  
  Please advise. Thank you.
- December 3, 2020 at 10:22 pm
  
  Matt Madore
  Forum Moderator
  
  Please update your ANSYS license manager to version 19.2 at minimum.nnThank you,nMattn