Problem in Ansys Installation Launcher

- January 16, 2024 at 3:43 am
  
  Vo Le Kien
  Subscriber
  
  How can I fix this problem ?
- January 16, 2024 at 11:30 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Vo,
  For which version you are receiving this error? Did you run setup.exe as admin? Please close all apps before running it as admin.
- January 16, 2024 at 12:45 pm
  
  Vo Le Kien
  Subscriber
  
  I downloaded Academic student 2023 R2 version. I'm sure I ran correct file and I also closed all apps but the problem still persists
- January 16, 2024 at 12:48 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Vo,
  Please download the latest version of student v241 and try to install it Ansys Student Versions | Free Student Software Downloads
  - January 16, 2024 at 1:51 pm
    
    Vo Le Kien
    Subscriber
    
    I also tried to download this version but it had the same problems
- January 16, 2024 at 2:14 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  On which OS you are trying to install?
  - January 17, 2024 at 3:20 am
    
    Vo Le Kien
    Subscriber
    
    windows 10
- April 23, 2024 at 11:23 am
  
  Zdenka Tomasova
  Subscriber
  
  Simplifying the path to installation files may help (the path should not include special characters).