Learning Forum

[Aedelas]

Hi,

I'm trying to connect to the design point service for a large number of simulations and although I can access the service on the web and it pops up just fine to the web page when clicking the "No DPS connection" banner at the bottom as soon as I attempt to sync so I can input my desired design points I get a DCS Sign In popup then after entering login details ANSYS freezes (Not Responding) and after 30 seconds it starts up again and throws back an error message of "Unexpected Error occurred during validation: No response from auth server https://localhost/dcs/auth/api after 30 seconds." and "The DPS server on local URL https://localhost/dcs appears to be running but could not be contacted".

I've tried resetting, running as admin and disabling firewalls. The process works fine on my office PC with version 2021 R1 but on my local PC with 2021 R2 it causes the above error.

[George Karnos]

Can you please confirm that the DCS Service was installed on all machines as per the following:
"https://ansyshelp.ansys.com/account/secured?returnurl=/Views/Secured/corp/v212/en/dps_ug/dps_installation.html"
Please let me know if this helps!

[Dancan Mumo]

Hi there, my ansys software has a configuration on lower right side of my pc, in between the job monitor and show progress, how can I correct this?