Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
Installation and Licensing

Installation and Licensing

  1. All Categories
  2. Discovery - Installation and Licensing
  3. FAQ: Unable to release / Unassign Discovery license

FAQ: Unable to release / Unassign Discovery license

Tagged: General-FAQ
    • September 26, 2022 at 9:53 am
      FAQFAQ
      Participant

      FAQ: Unable to release / Unassign Discovery license

      The license management portal at myaccount.ansys.com is currently experiencing a problem preventing users and/or administrators from using the Release and Unassign functions.

       

      Work Around

      Affected users should submit a support request through the Discovery Forum and indicate they need to release a license.  The support team will locate the user’s Activation ID and have our admin team release it.

      Please do not post Activation IDs to the forum, as the forum is a public space and the Activation ID can be used access the software

Featured Articles

Introducing Ansys Electronics Desktop on Ansys Cloud

The Watch & Learn video article provides an overview of cloud computing from Electronics Desktop and details the product licenses and subscriptions to ANSYS Cloud Service that are...

How to Create a Reflector for a Center High-Mounted Stop Lamp (CHMSL)

This video article demonstrates how to create a reflector for a center high-mounted stop lamp. Optical Part design in Ansys SPEOS enables the design and validation of multiple...

Introducing the GEKO Turbulence Model in Ansys Fluent

The GEKO (GEneralized K-Omega) turbulence model offers a flexible, robust, general-purpose approach to RANS turbulence modeling. Introducing 2 videos: Part 1 provides background information on the model and a...

Postprocessing on Ansys EnSight

This video demonstrates exporting data from Fluent in EnSight Case Gold format, and it reviews the basic postprocessing capabilities of EnSight.

© 2026 Copyright ANSYS, Inc. All rights reserved.