Learning Forum

[Jdrs132]

I keep getting MANY errors saying I am missing files when I open Workbench. Workbench opens and is stable, but no tools show up. 

Copyable Error Text from first error:

System.IO.FileNotFoundException: Could not load file or assembly 'Ans.Addins.Infrastructure, Version=19.3.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

Fusion log:

WRN: Assembly binding logging is turned OFF.

To enable assembly bind failure logging, set the registry value [HKLMSoftwareMicrosoftFusion!EnableLog] (DWORD) to 1.

Note: There is some performance penalty associated with assembly bind failure logging.

To turn this feature off, remove the registry value [HKLMSoftwareMicrosoftFusion!EnableLog].

 

Call stack:

   at ACP.Addin.Load(AddinLoadContext context)

   at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)

   at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)

I have tried uninstalling and reinstalling many times.  I even extracted the installation folder into the ANSYS Inc folder and then installed by "Run as Administrator". So far nothing has worked. 

[George Karnos]

Hello Jdrs132,

 

What package did you download and what is the size of it?

In the Ansys Inc folder, there should be a install.log file. Viewing this with notepad, are there any other errors listed?

 

Thank You,

Geo

[Jdrs132]

Hello Geo,

 

I downloaded the R1 package listed under "ANSYS Student" on this page https://www.ansys.com/academic/free-student-products

The compressed file was 4,593,833,344 bytes.

No noticeable errors in the install log, no errors that are similar to workbench error I am receiving 

 

Thank you,

Jake

[tsiriaks]

Hi Jake,

Can you post the screenshot of the entire error message ?

 

Also post the screenshots of the output of the following commands from CMD Prompt

1.

cd %awp_root193%

dir /s *Ans.Addins.Infrastructure*

 

2.

set

 

3.

"%awp_root193%commonfilesIronPythonipy.exe"

 

Thanks,

Win

[Jdrs132]

[Jdrs132]

[JakeC]

Hi Jdrs132,

 

at the command prompt please try the following and post a screenshot.  Please follow each step:

cd %awp_root193%

dir /s ACP.dll

 

Then at that prompt type the "set" command:

set

 

And post a screenshot of that complete output.

 

Lastly from that same command prompt, please paste this in:

"%awp_root193%commonfilesIronPythonipy.exe"

 

And post a screenshot of the output.

 

Thank you,

Jake

 

[fluffy592fury]

Hi,

 

If the problem still persists try disabling your antivirus, then installing ANSYS. 

Had the same issue, later found out that my anti-virus was isolating the addin files, disabling it

seem to have fixed the problem.

 

Thanks,

Abhi

[tsiriaks]

Thank you for sharing your resolution Abhi.

Win