Learning Forum

[CoryRogers]

When running the ANSLIC_ADMIN utility I get the following error. I am trying to connect to a 5 seat ansys license from my laptop that is hosted on a desktop.

[Detecting lmgrd processes...]

Error getting status: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")  

The diagnostics for my laptop are attached. This is for 2020 R2.

The license manager is up and running on the host computer. I have added the required Ansys firewall exceptions for both computers. I can ping the IP of the desktop from my laptop in the command prompt.

Diag.txt

[tsiriaks]

I am assuming you are talking about ANSYS Electronics/Electromagnetics products. If not, the below info doesn't applynOn the desktop that hosts license, open up the installed license file, e.g., nC:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.licnand check the first line that says SERVER, see what server information is used here.nThen, open up CMD Prompt and donping -4nGo to your laptop and use exact same command there.nYou MUST see the same IP address from the ping command; otherwise, you will have to adjust them, so they match. nOnce they match, on your laptop, make sure you use that exact same server info to point to it, e.g., check this filenC:\Program Files\AnsysEM\Shared Files\Licensing\ansyslmd.ininThose are for DNS issue. You may have another issue with ports being blocked. Electronics products use 2 ports: 1055 by default and a dynamic port by default. We can discuss further once DNS is fixed and issue still persist.n

[CoryRogers]

tsiriaks,nThank you for the quick reply. I should have been more clear. This is for the ANSYS CFD package. nThe issue has been resolved. I could find the host by IP but not by name. When I put the IP in the ANSLIC_ADMIN utility instead of the name I could find it but that did not match the license file I was given on the SERVER line like you mentioned. nI fixed this by matching the host name to the host IP on the hosts file on my computer. Instructions are given in the following link.https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/nnCoryn

[tsiriaks]

Hi Cory,nThat's great ! Thank you for the update. Glad the issue is fixed.nYou are correct. My info won't 100% apply to Mechanical/Fluids. In this case, you don't need the SERVER line on the license file to match what you specify on the client side.nCheers,nWinn