Learning Forum

[user deleted]

Hi. I use Ansys from universuty licenses. When i use "Mesh" I take title" The Meshing editor does not have a valid license. Please refer the following directory for more information: C:Users???????AppDataLocalTemp.ansys." What can I do here?

[tsiriaks]

Can you try logging in to the computer with an English username or just create one test (Windows) user account, you can name it something like abc, a123 ?

 

 

[user deleted]

Can you try logging in to the computer with an English username or just create one test (Windows) user account, you can name it something like abc, a123 ?

 

 Yes. I have username "Alexey"

[tsiriaks]

When you are logging in as Alexey , open CMD Prompt, then type

set

and post the screenshot of the output here

 

 

[user deleted]

When you are logging in as Alexey , open CMD Prompt, then type

set

and post the screenshot of the output here

 

 I undestand you mean. But what should i do? This is screenshot: https://ibb.co/x743FNT

[user deleted]

[tsiriaks]

I meant for you to type 'set' (without quote ' ' ) in the CMD Prompt , then press 'Enter' . This would print out certain info I wanted to see.

But I think I got the info I needed just by this screenshot that you post.

Your username is not showing in English. You can see in the CMD Prompt that it's showing

C:UsersA#####

So, you will have to create a pure English username Windows account , login as that user, then try the mesh again.

[user deleted]

I make. But I can't change username. Now I try the mesh, but the problem is again. Should I change username? or C:UsersAlexey is correct?

[user deleted]

[user deleted]

Thanks. I'm very grateful to you

[tsiriaks]

That's great ! I'm glad that it's working for you now.

[havrilovjonh94]

Hi! I have the same problem as Alexey1998 had. But changing language or user`s name hasn`t solved the problem.

So, this is the CMD prompt:

tsiriaks, Do you have any suggestions?

[tsiriaks]

Hi Havrilov,

Thanks for the info.

Could you provide screenshot of the issue you see ?

Thanks,

Win

[havrilovjonh94]

I`ve tried to open “Mesh” several times, but hopeless. 

[tsiriaks]

Can you open up that directory that the error is stating (the .ansys folder) , then look for the file with latest modified date, open it up and see the logs at the bottom, does it show any error or denied ?

Also, can you try temporarily turning off Firewall and Anti-virus on the machine ?

[havrilovjonh94]

Switching off an anti-virus and firewall didn`t help.

This is what I have in the latest log after the error occured:

No active FLEXlm options.

No active ANSYS Licensing Interconnect options.

 

[tsiriaks]

Open CMD Prompt, then type

move "%appdata%ansys" "%appdata%ansys.old"

do you still encounter the issue ? If so, mark the timestamp when error occurs in Workbench (column D in the Workbench Messages window) , then go to .ansys folder and check all the files that have timestamp around this time and post screenshots of them all (please also provide the exact date/time, or screenshot of Workbench GUI)

Thanks,

Win

[havrilovjonh94]

I still have the issue.

I did what you had told me to do, so this is what I've got:

[tsiriaks]

Open all of those files and post the screenshots or the entries that are around 16/10/2019 16:40:41

[havrilovjonh94]

This is what I have in these files after problem has occurred (but I wasn’t able to open “.ansys.rnd” file):

[tsiriaks]

Hmm, I don't see any licensing denial or issue.

Can you try creating a dummy username like abc , and see if you have issue ?

[Paul1234]

I try to open ANSYS 2019 R3,but it shows Mechanical failed to open the database: The Mechanical editor does not have a valid license. Please refer the following directory for more information: C:UsersuserAppDataLocalTemp.ansys.I have changed my window account name to Paul ald,but it still shows

[tsiriaks]

What is the name of the installation package that you used ?

[Vinwang]

Hi, I'm experiencing the same problem. I have no problem opening the workbench and the designer molder, but have license problems loading the mesh and Fluent from the workbench. Besides, it sounds strange but I can run a blank Fluent window seperately without any problem and run simulations.nnVinn