Student Download Failing during setup download

- November 23, 2024 at 8:09 pm
  
  dolan340
  Subscriber
  
  I am able to download and extract the file, I run the setup file as administrator and go through the legal and destination, when when the actual download starts, i get this error, talking about a manifest file. You are able to x out the error and the download bar continues for like 20-30 min, hits 90%, gets a textless error, and fully crashes. Looking at my program files, Ansys is present, and I can launch programs that have their launcher in the respective file, like ACP, but I don't have the "workshop" thing and am also prob missing other things.
- December 2, 2024 at 8:26 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi,
  The install gets tricked that the uninstall_data.dat file doesn't exist but in fact, it exists with 0 kb size. So, the fix is to remove/delete the file
  %APPDATA% Ansys\v242\ProdConfig /uninstall_data.dat
  start the installation again.
  Follow ERROR- “File not found: uninst_data.dat”