Server connection for free Trial version

- February 7, 2020 at 9:57 am
  
  y.k
  Subscriber
  
  Dear Sirs and madams,
  
  i just downloaded the free trial version of discovery - but when i wanted to start it - a window opened witht the finormation, that it could not be conected with the server - please check the appendix ( screenshot).
  
  What to do now ?
  
  Tahnk you
  
  Yakup K.
- February 7, 2020 at 9:57 am
  
  y.k
  Subscriber
- February 7, 2020 at 10:16 am
  
  Naresh Patre
  Ansys Employee
  
  Hello YK
  
  This error could appear if license option was selected floating (enterprise) instead of subscription license. If this is the case, below go through below article to change the license option.
  
  Changing Subscription or Floating (Enterprise) license option after installation of Discovery products
- February 7, 2020 at 10:36 am
  
  y.k
  Subscriber
  
  HI,
  
  thanks but it is already adjusted in the right way....Floating / Current user is marked...so i installed it already in the right way...
  
  What to do now?
  - February 7, 2020 at 10:46 am
    
    Naresh Patre
    Ansys Employee
    
    YK Which license do you have - floating or subscription?
- February 7, 2020 at 10:39 am
  
  y.k
  Subscriber
  
  HI,
  
  thanks but it is already adjusted in the right way....Floating / Current user is marked...so i installed it already in the right way...
  
  What to do now?
- February 7, 2020 at 11:40 am
  
  y.k
  Subscriber
  
  where can i see/check it?
- February 10, 2020 at 4:38 am
  
  Naresh Patre
  Ansys Employee
  
  Hello YK
  
  Apologies for the delay you are encountering in activating the license. I noticed that you have opted for 30-day trial license, so you need to select "Subscription" option from the License Mode Manager. See below snapshot.
  
  The trial license can be activated opted only once, so if you are trying to click the free trial option, it won't let you since you already have an active trial license. Selecting the subscription option, as shown above, will activate the license when you launch any of the Discovery products.
  
  Let me know once you have successfully launched and activated the subscription license and I will have your trial license extended by 15 days to cover up the loss. Again, sincere apologies for the inconvenience caused!