Learning Forum

[diegosdv]

When I open SpaceClaim in the steady-state thermal analysis system, it doesn't show the origin axis, it appears just a gray screen that I can't do anything on it. Please, give me some suggestions to solve this problem!

Thanks! 

[sefacancakmak]

i got same problem using space claim Ansys 19. Please help.

[diegosdv]

Are you also using a windows 7 version?

[sefacancakmak]

Yes i am using windows 7 proffesional.

[Edilson Rosa]

Hi everyone!

I also had this problem when I installed version 18.2, I easily fixed that by the following settings:

Click on: FILE > SpaceClaim Options > In Advanced > Graphics > Verify what kind of GPU are you using (by default after installation is selected DIRECT3D11). It worked when I chose DIRECT3D9.

 

Hope this helps.

Edilson Rosa

[diegosdv]

Thank you Edilson!! It worked here, problem solved!! 

[lucasalves]

Thank you Edilson, it had happened with the ANSYS 19.1. 

[vidhan28]

I'm not having the Direct3D9 option...what should I do?

[tsiriaks]

it does not have to be Direct3D9 , you can try other rendering mechanism.

[thansiyapa_gmail_com]

It is showing...nDirect3D11nDisablednWARPnOpenGL...nSo what should i choose.... Can u suggestn