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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Mechanical only opening in Read-Only/unlicensed

    • Matt
      Subscriber

      ANSYS 2024 R2, Windows 11.

      I am using two university license servers. I have set the two license servers and ports in the License setting applications, both servers test with a green tick and have been saved.

      I open Workbench and it has full functionality and seems to be licensed and working.

      However, when I then open an existing Mechanical model through Workbench, it opens in Read-Only configuration and I get the below message:

      If I close all applications and open just the mechanical application and start a new (blank) project, then it also opens in Read-Only and I get the same error.

      University IT support informs me that the license should grant me access to all features of Ansys, so should not be a limitation of the license and there doesn't seem to be any errors with the license and its configuration.

      I have also tried uninstalling and reinstalling all applications and restarting a number of times, with no luck.

    • George Karnos
      Ansys Employee

      Under the %TEMP%\.ansys directory, you should find licdebug files.

      These files contain license debug information for your WB/mechanical sessions.

      You can view these files with a notepad/text editor app.

      Do these show any errors?

      • Matt
        Subscriber

        Hi George, 

        Thank you for your suggestion. I managed to open the files in MS Word and there doesn't seem to be any errors given.

        Essentially, the log states:

        Starting licensing client, started ANSYSLI server, Client_Connect, Connected to Licensing Client and then Client Exit (assume when the program is closed)

    • George Karnos
      Ansys Employee

      Matt,

      I sent email for more info.

      Thank you,

      George

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