Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

License problem Granta EduPack

    • sk8thoma
      Subscriber

      Hi everyone,


      I am having trouble with my educational Granta Edupack license which was provided by Ansys sales team.


      As asked, I have installed Ansys License Manager and tried to load the license file.


      however ansys displayed the message "the hostid in the license file is not a valid hostid for this license server machine"


      for this reason, I went inside the "get system hostid information" section to check if my license file the hostid and compare it with my system hostid.



      as the license hostid did not seem to match my system hostid, I have tried to modfify the text file with each hostid given by the "get system hostid information". I saved the file in ANSI and tried again.


      the license manager was this time able to load the file however the flexnet server wouldn't start.


      because I thought it could be a problem with my installation, I reinstall windows on a new hard drive and tried again.


      I have this time changed the computer name (because of windows fresh install) and also the hostid . I saved it and try to load the license.




      at this point, I realized that my issue could be due to the fact that I was using a "moded license" and probably that could be understand my ansys as a non legit license.


      I need this software for my MSc dissertation which I have to end up at the end of this month, a little bit of help would be great .


      I can provide the log files if needed !

    • Matt Madore
      Forum Moderator

      Hello,


      You will need a revised license file, you cannot modify the hostid yourself. Let me check on this and get back to you.


      Thank you

    • sk8thoma
      Subscriber

      Okay that what I was thinking (sounds logic on a safety point of view).


      I've just look into the files "ipconfig /all" file I sent to Ansys to generate the license. It appears they used my VirtualBox mac adress (which is not where I'll installed ansys and granta) instead of my wifi or Ethernet adapter.


      if an internet connection is required for the licensing, then I should probably provide my wifi adapter mac adress right ? (I am using the wifi adapter to connect the pc to internet, not the Ethernet adapter).


       


      thank you for your quick reply !

    • AlfredGifton
      Subscriber
      Hi MMadore,nI need some clarifications in installing ANSYS Granta MI pro and Granta MI Enterprise. I have read the documents attached with the Granta MI Pro package, but I have some doubt's nCan we install ANSYS Granta MI Pro in windows 10 system nDoes Granta MI Pro requires MS SQL or any other database as prerequisite.nDifference in licensing between Granta Selector and Granta MI Pron
    • tsiriaks
      Ansys Employee

      @th0masrtg, It's best to gather the license server information by the tool in this page. Capture License Server Information anything that is recorded by this tool would be good. No need to worry about whether you use that particular NIC or not.nInternet is not required for licensing but networking is required. See discussions in this thread for more info

      @AlfredGifton , we will get back to you about those questions.

Viewing 4 reply threads
  • The topic ‘License problem Granta EduPack’ is closed to new replies.
[bingo_chatbox]