We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.

Ansys Innovation Space

FREE STUDENT SOFTWARE

Installation Error on ANSYS Student Version_ brings up Critical error

- November 8, 2024 at 9:53 am
  
  hkareem585
  Subscriber
  
  I’m experiencing a recurring issue while trying to install the ANSYS Student version. Each time the installer reaches the “Initializing installation of prerequisites” stage, it opens an error window labeled “Critical Error” while still at 0%. This error window becomes unresponsive, forcing me to close the installer. As a result, the installation process doesn’t progress.
  I have tried repeating the process numerous times, but the same issue occurs each time. I attempted to run the installer on a lower version of Windows, and it somehow bypassed this step, reaching about 90% of the installation. However, the same “Critical Error” window appeared again, causing it to become unresponsive.
  Could anyone please help me with this issue? I am in urgent need of assistance.
  I have attached screenshots of both instances for reference, and anticipate help soonest. thank you!
- November 11, 2024 at 8:15 pm
  
  George Karnos
  Ansys Employee
  
  When you run the setup.exe, did you right-click and choose : run as administrator
  Also, check virus protecion is not blocking anything

Viewing 1 reply thread

You must be logged in to reply to this topic.

Ansys Assistant

Hey there, you are quite inquisitive!
You have hit your hourly question limit.
Please retry after '10' minutes.
For questions, please reach out to ansyslearn@ansys.com.

RETRY

Are you sure you want to leave? The window will be closed.

OK