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October 14, 2024 at 4:47 am
jhlee117
SubscriberHello,
I have officially received authorization from LANL to use the SESAME database and have been provided with the necessary ASCII files. However, to convert these files for use in AUTODYN, I require the sesconv.exe program. I have already made formal requests to the distributor in Korea and ANSYS Korea, but there has been no response from ANSYS headquarters in the USA.
When I posted this query on another platform, I was directed to ask this question here in the Ansys Product channel, as it relates to installation and licensing. Could you please assist me in obtaining the sesconv.exe program or guide me on how to acquire this tool?
Thank you in advance for your support!
https://innovationspace.ansys.com/knowledge/forums/topic/how-can-i-get-the-sesame-library-and-convert-it-to-autodyn-material-library/
https://innovationspace.ansys.com/forum/forums/topic/tool-for-converting-sesame-database/
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October 15, 2024 at 1:49 pm
Ashish Khemka
Forum ModeratorHi,
My apologies that your query is still unresolved. Can you please submit a case in ACSS?
Customer Support and Help Desk: Submit a Request | Ansys
Regards,
Ashish Khemka
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October 15, 2024 at 2:38 pm
jhlee117
SubscriberHello Ashish,
Thank you for your response. Unfortunately, I am unable to submit a case in ACSS as I receive the following message when attempting to do so:
“You only have products supported by the following Channel Partner(s). Please reach out directly to the appropriate Channel Partner for support: TAE SUNG Software & Engineering Inc. - https://www.tsne.co.kr - systems@tsne.co.kr - +22-1170060.”
I have already contacted the Channel Partner in Korea but have not received a resolution to my issue. They have informed me that they are awaiting a response from ANSYS headquarters in the USA, which has delayed the process further. (I'm waiting more than a year)
Could you kindly advise me on how to proceed or connect me with someone who can assist in resolving this issue?
Thank you again for your help!
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October 15, 2024 at 3:22 pm
Ashish Khemka
Forum ModeratorHello,
You will need to reach to the Channel Partner and see if they have any updates.
Regards,
Ashish Khemka
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