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I need help: Fatal error – ANSYS

- May 16, 2023 at 9:42 am
  
  Seung-jun Lee
  Subscriber
  
  Hi, my computer had stopped completely recently, so I had to force my computer to shut down. The problem is after that process, I can't start the ANSYS Workbench. Can someone help me?
- May 17, 2023 at 1:23 pm
  
  George Karnos
  Ansys Employee
  
  Try the following:
  Shut down all open ANSYS Programs.
  
  Then browse to:
  %APPDATA%\Ansys
  Then rename the v### directory to v###.old
  (Where v### coresponds to the version you are running...Ex: v231 for version 2023 R1)
  Now try to run.
- May 22, 2023 at 12:15 am
  
  Seung-jun Lee
  Subscriber
  
  Thanks. I'll give it a try.

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