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[amirahmadi]

Hi, nWe have a problem running HFSS on our HPC, we went through debug logs and we found out that RSM service looking for the library which is not available there as in below;nwe got following error[info] Project:MPI_tst2, Setup1 :[PROFILE] Stop :Time: 12/22/2020 21:20:38, Status:Engine Detected Error (9:20:38 PM Dec 22, 2020)n[error] Project:MPI_tst2, Design:HFSSDesign1 (DrivenModal), The HFSS solver failed to start. Please contact technical support. -- Simulating on machine:cn06 (9:20:38 PM Dec 22, 2020)n[error] Project:MPI_tst2, Design:HFSSDesign1 (DrivenModal), Simulation completed with execution error on server:cn06. (9:20:38 PM Dec 22, 2020)nnand this the log of the ansoftrsmservicen1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) tInfo:Exe path name = /cta/scratch/AnsysEM/rsm/Linux64/ansoftrsmservice.exen[2] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) tError:SchedulerAdapter:LoadSchedulerLibrary error:scheduler proxy library /cta/scratch/AnsysEM/rsm/Linux64/schedulers/libSlurm_scheduler.so  not found.n[2] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) tError:SchedulerAdapter:LoadSchedulerLibrary error:scheduler proxy library /cta/scratch/AnsysEM/rsm/Linux64/schedulers/libSlurm_scheduler_64.so  not found.n[2] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) tError:SchedulerAdapter: InitializeScheduler:Error loading library /cta/scratch/AnsysEM/rsm/Linux64/schedulers/libSlurm_scheduler.so :Scheduler proxy library '/cta/scratch/AnsysEM/rsm/Linux64/schedulers/libSlurm_scheduler_64.so' not found.n[1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) t*Info:Cofinalize called.n[1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) t*Warning: In CoFinalize, ProxyStubFactories size is 1. User failed to call release on some interfaces???n[1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) t*Info:Multithreaded model destroyed for factoryID AnsoftCOMDaemonProxyStubFactory, InterfaceID 1, instanceId 10 of stub.n[1] {0X00002B0A74A00700} (08:23:06 PM Dec 21, 2020) tLeaving AnsoftCOMMultiThreadModel::ProcessReadEventThreadProc()n[1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) t*Info: InterProcessCommunication manager found 1 open ConnectionManagers. n[1] {0X00002B0A6BB15200} (08:23:06 PM Dec 21, 2020) t* Error:Unable to start Ansoft RSM Service. Cound not initialize Scheduler Adapter nn

[amirahmadi]

we also get the following error from ansysedt log n[1] {0X00002AF1E1878340} (10:09:00 PM Dec 22, 2020) t*Error: InterprocessCommunicationManager CloseAllConnections error: found 1 connections in use.n[1] {0X00002AF1E1878340} (10:09:00 PM Dec 22, 2020) t*Assertion failed: m_ConnectionUsersMap.size() == 0n[1] {0X00002AF1E1878340} (10:09:00 PM Dec 22, 2020) t at InterProcessCommunicationManager.cpp:272n[1] {0X00002AF1E1878340} (10:09:00 PM Dec 22, 2020) t*Assertion failed: api.m_pPrepareForShutDownFunc != 0n[1] {0X00002AF1E1878340} (10:09:00 PM Dec 22, 2020) t at AnsoftCOMSchedulerPlugin.cpp:232n

[ANSYS_MMadore]

I've reached to you directly to provide the SLURM details. n