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Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

How is the Ansys license manager updated by the license file?

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    • robgics
      Subscriber

      This is our first attempted update of the license file for LS-DYNA since the massive changes to how licensing works.

      I went to the licensing portal, clicked Activate Entitlements, selected the correct Host ID, activate the new LS-DYNA entitlements, saved and generated the license file. Looking at the file, I see that it shows the 2 LS-DYNA entitlements that will expire in early Nov, and 2 that will expire a year after that.

      I then, as I always have, gave the license file to our license host admins and asked them to do their voodoo magic and update the license on the host.

      Now that it is "done", however, I see 2 things:

      • I see that when I run LS-DYNA, it is warning me that one or more licenses will expire in 8 days.
      • I see on the Leases page of the licensing portal that the 2 LS-DYNA entitlements are still under Inactive Entitlements, with a start date of early Nov.

      Was the update on the license host done correctly? If not, what should I be seeing when I run LS-DYNA, and on the Leases page. Is there an instruction document somewhere I can give our license host admins so they can verify they did the update procedure correctly?

      All of this (clients, and license hosts) are RedHat Linux, btw.

      Thanks,

      Rob

    • robgics
      Subscriber
      Looking at the output of lmstat, I see this:
      dyna9999.999925ansyslmd04-nov-2021
      dyna9999.999925ansyslmd04-nov-2022
      So it definitely appears that the update for the LS-DYNA license has been seen by the license manager.
      The only real problem we have at this point is that, when you run LSDYNA, you get that warning about licenses about to expire. We have a somewhat "skittish" userbase, and they're quick to tell us when they see warnings like this, most likely afraid we'll fail to see it and we'll let the license expire. Is there some way to keep Ansys from reporting licenses as about to expire, when their renewal is already in there as well?
    • Rob
      Forum Moderator
      I'm not familiar with the DYNA part of the software but it's possible the 2022 expiry licence isn't active as yet - the other tools can do this to prevent double the number of tasks being run in the week or so overlap. In theory you should see a warning until the 4th (not sure if it's 00:01 or 23:59 when the key expires) and an immediate switch to the new key.
    • ANSYS_MMadore
      Ansys Employee
      What you are seeing is completely normal and everything is correct. As Rob states, the message you see is because of the features in the license which do expire 04-nov-2021. The 2022 licenses are not currently active yet, so that is why they show as "Inactive" on the Licensing Portal. When 05-nov-2021 hits, you will still be able to run, as you'll be activating the new license features valid through 04-nov-2022.
    • robgics
      Subscriber
      If that's the case, then I STRONGLY request that Ansys improve this, either in the LM or in the client. Not only will this generate false reports for us from our users until the 4th, it is also potentially hiding other expiring licenses. The "one or more licenses is about to expire" message is so vague that we can only assume we've updated the license it applies to. We won't know until the 4th if the message also applied to some other aspect of Ansys. Unlikely...but still a possibility. Frankly, I would rather LS-DYNA didn't say a thing about expiring licenses (since we track the expiration date on our own) than to keep saying it even after we've renewed it.
      Thanks for the help.
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