Learning Forum

[Jose Jaime Gascon]

Hello,

I've installed the Ansys Student 2022 R2 weeks ago. After installing another program, when opening APDL, several Error Messages appeared, stating that procedure entry points (__svml_hypot4_l9) are missing in the .dll files (Cadoekernel.dll, etc).

The Error Log is ErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v222\CADConfigLogs\CADConfigurationMgr.err

I would very much appreciate your help.

regards

Jose

[George Karnos]

 

What was the other program that you installed?
What is the output from opening a DOS ocmmand prompt and typing in:
set

 

[Jose Jaime Gascon]

Hello. It was Aspen Adsorption. The output from the prompt is:
ALLUSERSPROFILE=C:\ProgramData
ANSYS222_DIR=C:\Program Files\ANSYS Inc\ANSYS Student\v222\ANSYS
APPDATA=C:\Users\josej\AppData\Roaming
AWP_LOCALE222=en-us
AWP_ROOT222=C:\Program Files\ANSYS Inc\ANSYS Student\v222
CADOE_LIBDIR222=C:\Program Files\ANSYS Inc\ANSYS Student\v222\CommonFiles\Language\en-us
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=DESKTOP-8CJARR9
ComSpec=C:\Windows\system32\cmd.exe
DriverData=C:\Windows\System32\Drivers\DriverData
HOMEDRIVE=C:
HOMEPATH=\Users\josej
LOCALAPPDATA=C:\Users\josej\AppData\Local
LOGONSERVER=\\DESKTOP-8CJARR9
LSHOST=DESKTOP-8CJARR9
LSTC_LICENSE=Ansys
MSMPI_BIN=C:\Program Files\Microsoft MPI\Bin\
NUMBER_OF_PROCESSORS=24
OneDrive=C:\Users\josej\OneDrive
OneDriveConsumer=C:\Users\josej\OneDrive
OS=Windows_NT
Path=C:\Program Files\Microsoft MPI\Bin\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\MATLAB\R2020b\runtime\win64;C:\Program Files\MATLAB\R2020b\bin;C:\Program Files (x86)\Common Files\AspenTech Shared\;C:\Users\josej\AppData\Local\Microsoft\WindowsApps;C:\Program Files\ANSYS Inc\v202\tp\IntelMKL\2020.0.166\winx64;C:\Program Files\Common Files\AspenTech Shared\;AspenTech\Aspen Hydraulics
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 151 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=9702
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\PowerShell\Modules\
PUBLIC=C:\Users\Public
P_SCHEMA=C:\Program Files\ANSYS Inc\ANSYS Student\v222\AISOL\CADIntegration\Parasolid\PSchema
RABBITMQ_CONFIG_FILE=aspenONE\rabbitmq
SW_SIM_HYDRA=C:\Program Files\Common Files\SolidWorks Shared\Simulation Worker Agent\
SW_SIM_MPIT=INTELMPI
SW_SIM_TEMP=C:\ProgramData\SOLIDWORKS\SW_net_sim_temp\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\josej\AppData\Local\Temp
TMP=C:\Users\josej\AppData\Local\Temp
USERDOMAIN=DESKTOP-8CJARR9
USERDOMAIN_ROAMINGPROFILE=DESKTOP-8CJARR9
USERNAME=Mecatronica
USERPROFILE=C:\Users\josej
USE_SLM=1
windir=C:\Windows
ZES_ENABLE_SYSMAN=1
Regards
Jose

[George Karnos]

Please check the following post as it may be dealing with the same issue:
/forum/forums/topic/fluent-wont-launch-from-workbench/