Learning Forum

[mohammed.ismail.ul.haq]

I'm currently facing a recurring issue with ANSYS Workbench while working with the R2 2024 student version. The error popup states:

"AnsysWBU.exe encountered a problem. A diagnostic file has been written."

Despite my attempts to troubleshoot, I'm unable to open DesignModeler and Mechanical, but SpaceClaim works fine. Here's what I've tried so far:

1. Renamed the ANSYS.old files in the AppData and Temp directories and cleared these folders.
2. Performed a thorough uninstall and reinstallation of ANSYS R2 2024, including deleting registry entries and the Event directory.
3. Installed the R1 version on a different drive, but the problem persists.

The issue seems isolated to DesignModeler and Mechanical, as other tools like SpaceClaim load without issues.

If anyone has faced a similar problem or has insights into resolving this, your help would be greatly appreciated!

[mohammed.ismail.ul.haq]

to futher add my laptop specs are top notch so tha is not an issue

 

[Harshvardhan]

Hi,
Here are some links related to similar issues:
Error: Unable to start Mechanical in Workbench WINDOWS “AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersusernameAppDataLocalTempAnsysWBDumpFile.dmp” and “AnsysWB Module has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” | Ansys Knowledge

AnsysWBU.exe encountered a problem…

I hope this helps.

Regards,
Harshvardhan
Ansys Help
Ansys Learning Forum (Rules & Guidelines)

[mohammed.ismail.ul.haq]

Thank you Mr Harsh, i was able to resolve it by adding an environment variable mentioned in another post after reinstalling.
i think that worked or may be not.