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Discuss installation & licensing of our Ansys Teaching and Research products.

Ansys Workbench 23 and 22 Licensing problem

    • rammohan.telikicherla
      Subscriber

      Hello,

      Please find the attached screenshot. I am trying to open Ansys Workbench 23 which is an academic licensed version, not a student version and I get the following error message.

      My windows firewall is switched off for the system. I tried installing Fluent and other modules everything else works except Workbench. I thought it was an Ansys Workbench 23 issue and installed Ansys 22. I get the same error message when I try to open Ansys Workbench 22 as well.

      I am not sure if some setting on my system is not working correctly because of which Workbench specifically is not able to access the license.

      Would you please help me with resolving this issue?

      Thank you 

       

    • George Karnos
      Ansys Employee

       

      Please make sure the port for the ansyslmd daemon is open on the license server firewall.  Starting with 2021R1 the applications must communicate through ansyslmd and lmgrd, where past releases used lmgrd and the ansysli_server process on 2325.

      You can set ansyslmd to a static port by adding it in the license file on the VENDOR line.

      For example:

      VENDOR ansyslmd PORT=1056

       

    • rammohan.telikicherla
      Subscriber

      Would you please let me know on which machine the VENDOR line must be added on the client end/ server admin end?

    • George Karnos
      Ansys Employee

      That would be added to the license file on the license server machine.

      On your machine you can open the file:

      c:\program files\Ansys Inc\shared files\licensing\ansyslmd.ini
      This will list the license server machine you are pointed to.   That is the machine where the license file edit must occur.

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