Ansys License manager it does not start

- October 6, 2023 at 4:25 am
  
  mousa
  Subscriber
  
  It was working since I deployed it two months ago and today I’m not able the licncse manager stopped and when I try to start the license manager it does not run with below messages.
  
  Licensing Interconnect: not running
  Licensing Interconnect Monitor: not running
  FlexNet Licensing: not running
  
  Then when I run “View licensing Interconnect log I got
  -------------------------------------------- NORMAL STARTUP 2023/10/05 16:21:28 ---------------------------------------Ansys Licensing Interconnect version 2022.2.0 (20220519) for winx64. Updated at Ansys Release 2022 R2. Started on 2023/10/05 16:21:28 by SYSTEM@lserver-p3.iltech.iit.edu:winx64 with pid 9504.
                                  (C) 2022 ANSYS, Inc. Unauthorized use, distribution, or duplication is prohibited.
                                  Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_n6
                                  Built Using OpenSSL 1.1.1n 15 Mar 2022
  
                                  ---------------------------------------------------------------------------------------------------------------------
                  Please note that entries in this debug log have the following format:
  TIMESTAMP              ACTION              FEATURE                    REVISION (BUILD DATE)             A/B/C/D                 W/X/Y/Z   PID:MPID:APP:USER@HOST:PLATFORM:DISPLAY                                    SOCKET:IP
                                  Licenses statistics:
                                  --------------------
                                  A is the number of licenses requested by this ACTION.
                                  B is the number of licenses used by this USER.
                                  C is the number of licenses used by all users.
                                  D is the number of licenses available in the local license pool.
  
                                  License server performance statistics:
                                  --------------------------------------
                                  W is the number of currently connected client applications.
                                  X is the maximum number of connected client applications.
                                  Y is the unique serial number of this client application.
                                  Z is the number of all client applications served by this Licensing Interconnect server.
                  -----------------------------------------------------------------------------------------------------------------------------
  2023/10/05 16:21:28    INFO                ANSYSLI_CMD=C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_server.exe -nodaemon
  2023/10/05 16:21:28    INFO                ANSYSLI_INITIALIZATION_FILE=No initialization file found.
  2023/10/05 16:21:28    INFO                ANSYSLI_MONITOR=C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_monitor.exe
  2023/10/05 16:21:28    INFO                ANSYSLI_PRODORD_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\prodord\ansysli.prodord.xml'
  2023/10/05 16:21:28    INFO                FLEXLM_LICENSE_FILE='C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files'
  2023/10/05 16:21:28    INFO                ANSYSLI_PORT=2325
  2023/10/05 16:21:28    ERROR               No features to serve, ansyslmd shutting down.
  2023/10/05 16:21:28    ERROR               FLEXlm server is down with no available features to serve. Please correct license file and re-start daemons.
  2023/10/05 16:21:28    ERROR               Could not start FLEXlm server. Exiting.
  2023/10/05 16:21:28    INFO                Listen Socket Created
  2023/10/05 16:21:38    INFO                Windows service stopped.
                                  -------------------------------------------- NORMAL STARTUP 2023/10/05 16:26:13 ------------------
                                  Ansys Licensing Interconnect version 2022.2.0 (20220519) for winx64. Updated at Ansys Release 2022 R2. Started on 2023/10/05 16:26:13 by SYSTEM@lserver-p3.iltech.iit.edu:winx64 with pid 12784.
                                  (C) 2022 ANSYS, Inc. Unauthorized use, distribution, or duplication is prohibited.
                                  Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_n6
                                  Built Using OpenSSL 1.1.1n 15 Mar 2022
  
  And the under Diaggnostic à Diplay FlexNet licncse status Igot
  lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.
  Flexible License Manager status on Thu 10/5/2023 23:16
  [Detecting lmgrd processes...]
  Error getting status: License server machine is down or not responding. (-96,491)
  
  Please I need your help.
  Thanks,
- October 6, 2023 at 11:03 am
  
  Mrunali Barde
  Ansys Employee
  
  Greetings,
  Can you please check if the updated license file is present on the Ansys license server? Can you also confirm the expiry date and server details?