Learning Forum

[Syed Saif Ali]

Anasys Spaceclaim not starting up, Kindly let me know a convinient time slot to connect?

[Devendra Badgujar]

Hello Syed, 

Can you please let me know what error are you getting to understand the problem better? Is it stuck on the opening page for a while? 

I would reccomend please try installing the Service pack 2 from the Discovery Downloads - Ansys Knowledge and see if that helps. 

Thanks,

Devendra 

[Syed Saif Ali]

We have reinstalled SP2 twice but nothing happened, SpaceClaim is flashing and not showing any error.

[Devendra Badgujar]

Hello Syed, 

The issue can be corrected by copying Microsoft.Identity.Client.dll from elsewhere to the scdm folder:

Copy from: $(AWP_ROOT232)\Subscription\bin\Win64\Microsoft.Identity.Client.dll

to: $(AWP_ROOT232)\scdm\Microsoft.Identity.Client.dll 

The file you want is 1,407 KB. Let me know if this helps. 

Thanks, 

Devendra