Learning Forum

[Krista DeVries]

Hello! I have downloaded the Ansys 2024 R1 from my university. When I try to open Workbench, it quickly closes. I have alread renamed the file, and I am still getting an error. Any suggestions?

[Krista DeVries]

Is it the graphics card?
Faulting application name: AnsysFWW.exe, version: 24.1.0.0, time stamp: 0x6547ec5e
Faulting module name: atio6axx.dll, version: 31.0.12042.9001, time stamp: 0x6385a331
Exception code: 0xc0000005
Fault offset: 0x0000000000131c42
Faulting process id: 0x0x26E0
Faulting application start time: 0x0x1DAAC71E9BA25E9
Faulting application path: C:\Program Files\ANSYS Inc\v241\Framework\bin\Win64\AnsysFWW.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0386683.inf_amd64_ac434b71488ea47b\B386134\atio6axx.dll
Report Id: 12749e45-80aa-4e9f-80ca-4bd75f131dfa
Faulting package full name: 
Faulting package-relative application ID: