Ansys 19.2 Mechanical ~ Drop Test Wizard BLANK

- February 6, 2023 at 8:35 pm
  
  jhicks
  Subscriber
  
  Hi,
  When I try to use the Drop Test Wizard in Workbench Mechanical, the exstion is just blank (see right side of the Geometry display). I don't see any posts addressing this issue in the forum. Is there a known solution to solve this?
  
  Thanks!
  John
- February 7, 2023 at 7:30 pm
  
  jhicks
  Subscriber
  
  I’m having the same issue in 2020 R1 Mechanical as well. I've already uninstalled and re-installed 2020 R1 and no luck ?
- February 15, 2023 at 3:59 pm
  
  Gary_S
  Ansys Employee
  
  Try cleaning up the %APPDATA%\Ansys\vNNN folder to see if it resolves the issue.
  Exit Ansys completely.
  In the File Explorer address field
  Enter: %APPDATA%
  …An Explorer Window will open
  Open the Ansys folder…
  Rename the vNNN folder to vNNN.old for the appropriate version.
  
  ( v221 = 2022R1, v212 = 2021R2, v192 = 19.2 etc)
  
  If you see a windows popup asking you if you want to permit the ACT tool running make sure you click OK to allow ACT tool to run in your computer.
  
  Also, try starting with a new Project.
- February 15, 2023 at 7:23 pm
  
  jhicks
  Subscriber
  
  Renaming the vNNN folder and trying on a new project, both did not work.
  I haven’t permited the ACT tool to run. Because I don’t recall seeing a window popup asking me to permit the ACT tool running, or I must have missed it. My “ACT Start Page” is completely blank in workbench. And right-click > “reload” doesn’t work either. I don’t think it’s supposed to be blank, after looking up online at what it is supposed to show.
  Is there a way to check if the tool has been granted access?
- February 15, 2023 at 7:45 pm
  
  Gary_S
  Ansys Employee
  
  If the Workbench ACT Start Page is blank, a common issue is due to a security policy FIPS being enabled on your computer.
  
  You may need assistance from your IT department to determine if FIPS is enabled at your site.
  This is an excellent article on the issue. You may want to have IT temporarily disable FIPS, then test the ACT.
  https://www.howtogeek.com/245859/why-you-shouldnt-enable-fips-compliant-encryption-on-windows/
- December 29, 2023 at 3:20 pm
  
  Max Nager
  Subscriber
  
  Is there a way to fix the issue while keeping FIPS enabled?
- December 29, 2023 at 3:44 pm
  
  Gary_S
  Ansys Employee
  
  Max: What verison of the program are you using?
  The reason for asking is that later version of the program have resolved this issue.
- January 2, 2024 at 3:17 pm
  
  Max Nager
  Subscriber
  
  Gary, I am using Workbench 2020 R1.
- January 2, 2024 at 3:25 pm
  
  Gary_S
  Ansys Employee
  
  Hi Max
  Are you certain that your site has FIPS enabled?
  
  Gary