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Discuss installation & licensing of our Ansys Teaching and Research products.

An unknown error occurred during solution.

    • Jerin
      Subscriber
      Hi,   I was running a simulation on ANSYS MECHANICAL PREMIUM and in the middle of the run i got an error "An unknown error occurred during solution.  Check the solver output." I checked the solver output and found there was neither any warning nor an error msg as shown in the attached image below. My solution didnt hand any bisection/divergence issue it was converging nicely as you can see in the attached image. I also got an error message something like "ANSYS SERVER LICENSE LOST" and for few minutes I was not able to access Mechanical.
    • Divya Shree Surendran
      Ansys Employee

      Hello Jerin,


      Are you using the ANSYS Student package?


      If not, are you pointing to a remote license server from your machine? In that case it could be a network interruption issue. Do you see this error often?

    • tsiriaks
      Ansys Employee

      In Workbench, click Tools -> License Preferences , then post screenshots of all 4 tabs in that window.

    • Jerin
      Subscriber

      Hi dsunder,


      I am not using the student version of the license. Yes I am running it remotely and now a days I am seeing it more often and unfortunately after this error i lose all of my run data. And sometime if I try to re run  the same model it doesn't work until try to run it twice or thrice. 

    • Jerin
      Subscriber




    • Divya Shree Surendran
      Ansys Employee

      Hello Jerin,


      Thank you for the details. Please edit the ansyslmd.ini file under C:Program FilesANSYS IncShared FilesLicensing


      ANSYSLI_TIMEOUT_TCP=120


      ANSYSLI_TIMEOUT_CONNECT=60


      ANSYSLI_FNP_IP_ENV=1


      ANSYSLI_TIMEOUT_FLEXLM=15


      ANSYSLI_FLEXLM_TIMEOUT_ENV=10000000


      Save the file and then try the solve again.

    • Jerin
      Subscriber

       Hi Sunder, Where shall i paste these commands??

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