Learning Forum

[Redark01]

Hello everybody and happy new year i have a problem duuring a simulation in ansys 2020 i don't know how to solve it i try to uninstall and reinstall but the same error is there and i cannot generate the MOR data to finish a simultation in twin builder if someone can welp me thank in advance

[Aniket Chavan]

Hi, which extension are you using for this? What is the source of the extension?n-AniketnHow to access Ansys help linksnGuidelines for Posting on Ansys Learning Forumn

[Redark01]

Hi Aniket can you give me more details ? because i use the 2020 version that the uni provide us. So if you can explain me more waht you mean thankn

[Aniket Chavan]

The error is pointing towards a scripted ACT extension. Generally speaking, those are not supported, but before telling you that, I would like to confirm the source of the ACT extension that is being used.nOr for getting hold of the right people to answer your question, can you explain how and when you get the error in some more details?nThanks!n-AniketnHow to access Ansys help linksnGuidelines for Posting on Ansys Learning Forumn

[Redark01]

Hi thank for the reply i don't know if i understood your question very well meaning the code source i downloaded a picture of the source. now about the error i have a praject i have to simulate an atuactor to get the temperatur after the simulation i got the result from the directory files this directory files come from the Global Settings from the Model Reduction for Ansys in my workbench because i need to import this mor (in the picture below ) to make another simulation at the begining i did not have a problem but after i try to restart my project then i got this error i thougth at the beginning that it happen because i already have a similar project so i uninstalled ansys and installed it again but it did not change anything i thougth maybe the problem i because during the installation i choose another location but it did not change anything i don't know if my explanation will help nthank nRedark n n

[Aniket Chavan]

Hi!nThis ACT app is not part of the standard package of Ansys, furthermore, it is not available on the Ansys App store either. So unfortunately you will have to track the app author (developer) to fix this. If you want to fix it yourself, please take a look at resources available at:n-AniketnHow to access Ansys help linksnGuidelines for Posting on Ansys Learning Forumn

[Redark01]

Hi!nnow i understand why evrething i have done did not work thank you i will try to follow you proposition nRedark01nn