Learning Forum

[KieranHall]

Hi there,

I tried to open my Ansys CFD Post today and in conjunction with a black screen, I received this error message "libCUEGuiViewer.dlll not found".

My CFD Post had been working completely fine before hand so I cannot think of what might have caused this.

I have reinstalled Ansys numerous times (deleting the programme files each time) but I still keep getting this message.

Please would somebody be able to help me?

Thanks,

Kieran

[ANSYS_MMadore]

Are you accessing CFD-Post via a Remote Desktop, or is this local on your machine?.Thanks,nMattn

[KieranHall]

Hi Matt,nI'm accessing CFd-Post via my laptop.nThanks,nnKieran n

[ANSYS_MMadore]

Kieran,nCan you please try deleting your C:\Users\USERNAME\.cfx directory to see if that helps?nA common error exists where CFD-Post fails during launch, and states that the following files are missing:nlibCUEGuiViewer.dll, libCUEMonitorData.dll, libCUEGuiApplication.dll, and libCUEGuiUtilities.dll.nThis problem is mostly likely caused by a corruption of one or more files in the .cfx folder containing CFXnpreferences. Since this folder regenerates, the issue can be solved by deleting the folder.nnIf that doesn't help, check below.nThe problem can be caused by something either in the directory to which CFX writes the files, or where itnwrites its temporary files. The software does not like special characters in the directory path like dashes,ncommas and occasionally spaces. If the current working directory has any of those characters, pleasenchange it. nnThanksnMattn

[KieranHall]

Hi Matt,nDeleting the .CFX folder worked a treat!nCFD-Post works perfectly now...nThank you very much for the help.nKierann

[hcanergocmus]

Kieran,Can you please try deleting your C:\Users\USERNAME\.cfx directory to see if that helps?A common error exists where CFD-Post fails during launch, and states that the following files are missing:libCUEGuiViewer.dll, libCUEMonitorData.dll, libCUEGuiApplication.dll, and libCUEGuiUtilities.dll.This problem is mostly likely caused by a corruption of one or more files in the .cfx folder containing CFXpreferences. Since this folder regenerates, the issue can be solved by deleting the folder.If that doesn't help, check below.The problem can be caused by something either in the directory to which CFX writes the files, or where itwrites its temporary files. The software does not like special characters in the directory path like dashes,commas and occasionally spaces. If the current working directory has any of those characters, pleasechange it. ThanksMatt/forum/discussion/comment/98947#Comment_98947

ThanksnJust registered to say thank you. This solved my problem.Arrayn