Learning Forum

[ravishek]

I am using ANSYS 17.1 version while installing Piezo and MEMS extension gives the error as shown below:

Error while reading xml: Root element missing

Pls help how to resolve this issue?

[tsiriaks]

Can you try moving the entire ACT package to be under C:Temp and load it from there ?

Also, try opening CMD Prompt and issue the following command

move "%appdata%ansys" "%appdata%ansys.old"

[ravishek]

I have tried as u suggested above but still the error remains the same.

What we have tried so far:

Renaming %APPDATA% Ansys folders

Uninstalling Ansys and reinstalling

Tried it with different versions (17.1 / 19 / 2019 / 2020)

Deleting environment variable

Deleting registries and reinstalling

Even tried to install other extensions, no luck

 

Everything had be done running the installation as administrator

Error while reading xml 'C:Program FilesANSYS Incv201AddinsACTextensionsLSDYNA.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsAdditiveWizard.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsAqwaLoadMapping.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsBladeInterference.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsExternalStudyImporter.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsMechanicalDropTest.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsMotionLoads.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsOffshore.wbex' : Root element is missing.

 

Error while reading xml 'C:Program FilesANSYS Incv201aisolWBAddinsMechanicalExtensionsVariableLoad.wbex' : Root element is missing.

 

List of running applications:

 

Error while reading xml 'C:TempPiezoAndMEMS.wbex' : Root element is missing.

 

WebPage: file:///C:Program FilesANSYS Incv201AddinsACThtmlgridpanel.html?ACTPort=52695&ACTSocketName=Log

 

 

As you can see, Ansys yet is not even opening the preinstalled addins.

We have no idea what is wrong here

[ravishek]

still getting error pls help?

[ravishek]

Hi guys

Good news finally it worked for me: 

Open Windows 10 control panel, Choose Region (Note down your current region type, since you might need to revert back to it if other software on your machine is dependent on your current region setting)

change to Format: English(United Kingdom)

Apply

OK

Make sure that the decimal systems is set to dot "." not comma "," (under 'Additional settings')

With this setting, ACT extension will work.

Thanks

[John2020]

thanks for your help sincerely and it also works for me 

[tsiriaks]

Wow !! Good find !

I didn't expect that this issue has anything to do with localization.

Thank you for sharing.

[swethanandhinic]

Thanks for sharing. I had a same problem. It worked for me too.n

[Momo093]

Hello,nThank you guys it works for me alson

[Nicole Machia Silva]

Hi

I am having the same issue, but changing the Region is not working. I also checked and the decimal systems is set to dot "." not comma ",". Pls help