Learning Forum

[twchen]

I tested LSPP version 4.10 to 4.13 in 3 different computers, there are same problems. 

[Nanda]

 

Hello User,

A colleague of mine recently had a similar issue, and this helped:

 

1. Open the Run application, and search for “%appdata%.
2. A window pops up, and under the LSTC folder, you should see something like below:
3. 
4. Close all the LSPP windows you have opened, and if there are issues with 4.13, change the “LS-PrePost4.13” folder to “LS-PrePost4.13_old”. You will need to repeat this for all of the problematic versions.

 

Let me know if this helps.

Regards,

Nanda.

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