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I have completed the course and the button to obtain the badge doesn’t work

- September 14, 2025 at 10:48 am
  
  alvaropas42
  Subscriber
  
  I have completed the course "Getting Started with Ansys Fluent - Beyond the Basics" and the option to obtain a badge appears, but I am not given or receiving any badge.
- September 15, 2025 at 8:52 am
  
  Ashish Khemka
  Forum Moderator
  
  Hello,
  Please write to ansysbadges@ansys.com
  Regards,
  Ashish Khemka
- April 16, 2026 at 8:16 am
  
  omkar.junnarkar
  Subscriber
  
  Hello, I am facing the same problem where I can not see the Get badge option. I tried writing to the above Email ID, from the same origanization account, from which I have an Ansys account, but the Email didn't go through, and I got this error-Email in return telling that: 550 5.7.193 UnifiedGroupAgent; Delivery failed because the sender isn't a group member or external senders aren't permitted to send to this group.
- April 16, 2026 at 8:18 am
  
  Ashish Khemka
  Forum Moderator
  
  Hello,
  
  Thanks for sharing this! Let me check on the same with the team.
  
  Thanks and Regards,
  Ashish Khemka
- April 16, 2026 at 9:42 am
  
  Ashish Khemka
  Forum Moderator
  
  Hello,
  
  We have issued the badges:
  
  Please check.
  
  Thanks and Regards,
  Ashish Khemka
- April 16, 2026 at 9:42 am
  
  Ashish Khemka
  Forum Moderator
  
  For any issues please respond to ansys-badges@synopsys.com
  
  Regards,
  Ashish Khemka

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