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Ansys/Fluent license error

    • February 14, 2020 at 8:31 pm
      Mork
      Subscriber

       Hello,


      We are experiencing a licensing issue for users of Fluent. A screenshot of the errors is attached.


      Your assistance with this will be most appreciated.


      Thank you!

    • February 17, 2020 at 6:56 pm
      Mork
      Subscriber

      Hello,


      Can someone provide guidance with this.


      Thanks!

    • February 18, 2020 at 5:52 am
      Keyur Kanade
      Ansys Employee

      The image is not clear. Can you please insert some zoomed in images. 


      Also moving it to installation and licensing category to get better reply. 

    • February 18, 2020 at 2:45 pm
      Mork
      Subscriber

      Hi kkanade,


      I attached the screenshot to the post.


      Thanks

    • February 19, 2020 at 11:07 am
      Rob
      Forum Moderator

      Looks like the connection was refused, have you checked the firewall settings as per the message?  You may need University IT support for this, and also check you have enough hardware & HPC for the 72 cores you requested. Can you run with 4, 8, 16? 

    • February 19, 2020 at 10:15 pm
      Mork
      Subscriber

      Yes, we checked the Firewall rules and they are configured correctly. We are not seeing this problem from any other network client except for this one. I am the IT support for this case.

    • February 20, 2020 at 9:32 am
      Rob
      Forum Moderator

      OK, can you launch the smaller jobs?  

Viewing 6 reply threads
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