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Discuss installation & licensing of our Ansys Teaching and Research products.

Ansys Mechanical not starting, script error and grey, blank screen

    • jannik.bross
      Subscriber

      Hello,

      I have a problem with Ansys Mechanical 2024 R1.
      Whenever I start Ansys Mechanical, I get the following window:

       

      regardless what I pick, mechanical will look like this:

      What can I do to fix this?
      What I have already tried:

      • reinstalling Ansys
      • rename all v241 folder in Appdata
      • reinstall Nvidia graphics driver
      • set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem
      • as admin, execute in CMD:

      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\ole32.dll
      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\atl.dll
      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\oleaut32.dll
      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\scrrun.dll
      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\jscript.dll
      %SYSTEMROOT%\system32\regsvr32.exe  %SYSTEMROOT%\system32\vbscript.dll

      • and also as admin, execute in CMD:

      regsvr32.exe ole32.dll

      regsvr32.exe atl.dll

      regsvr32.exe oleaut32.dll

      regsvr32.exe scrrun.dll

      regsvr32.exe jscript.dll

      regsvr32.exe vbscript.dll

      • Configure Windows Firewall to allow everything from Ansys
      • I have no antivirus program, only the standard microsoft Defender

      These where the suggested sollutions from other threads here. Is there anything more I can do?

    • Rajeshwari Jadhav
      Forum Moderator

      Hi,

      Add this variable in environment variable under system variable,

      ANSYS_MECHANICAL_BROWSER=0                  //is used to avoid starting the newer Browser connection for ACT applications process called DSBrowserService.exe and uses an older exe called ANSYS.ACT.browser.exe

    • jannik.bross
      Subscriber

      sadly no change. I still get the same error when I open Mechanical through workbench.

      I just noticed, that when I open Mechanical on its own without Workbench, I get an other Error.

    • Rajeshwari Jadhav
      Forum Moderator

      Please edit the variable it should be like below

      variable name: ANSYS_MECHANICAL_BROWSER

      variable value: 0

    • jannik.bross
      Subscriber

      My Bad. I corrected it:

      But nothing changed. Still the same error.

    • jannik.bross
      Subscriber

      I installed V2024 R2 and got another error. Maybe this one is easier to fix? It appears, when I try to open Workbench. It won't open, instead I get the message below

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