license locked up

- September 19, 2024 at 4:02 pm
  
  Jeanne
  Subscriber
  
  I have a customer has a seat of Ansys Forming with 4 cores if ls-dyna licenses, somehow the 4 core lsdyna always gets locked up, causing user can only run 3 out of the 4, sometimes 1 out 4 lsdyna license, I wonder if anyone know how to fix this issue.
  
  Regards,
  Jeanne
- September 23, 2024 at 12:36 pm
  
  Rajeshwari Jadhav
  Forum Moderator
  
  Hi Jeanne,
  Do they receive any error, if yes can you please provide screenshot of it?
  Can you try below steps launch application> file> licensing> reset to default> relaunch the application and run the simulation.