Learning Forum

[Hsiang-Wei Wang]

Dear ANSYS, I have problems regarding my download of ANSYS 2023 R2(free student ver.)

I run the setup.exe by administrator, but there are problems. according to install.err file:

   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigDiscoUnified.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigDiscoUnified.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCommonDiscovery.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCommonDiscovery.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCommon.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCommon.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigHelp.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigHelp.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigWB.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigWB.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigRSM.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigRSM.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpaceClaimUnified.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpaceClaimUnified.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCFX.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCFX.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCHEMKIN.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCHEMKIN.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigRDWorkbench.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigRDWorkbench.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigEnSight.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigEnSight.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\win_fensapconfig.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\win_fensapconfig.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCFDPost.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCFDPost.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigFLUENT.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigFLUENT.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigPolyflow.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigPolyflow.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigFORTE.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigFORTE.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigTG.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigTG.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigMotion.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigMotion.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigAQWA.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigAQWA.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeos.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeos.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeosLabs.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeosLabs.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigANSYS.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigANSYS.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigACP.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigACP.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigClientLicensing.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigClientLicensing.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCAD.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigCAD.tcl": no such file or directory
   ###### Error #######
   Error executing configuration script 'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeosCads.tcl'
   'C:\Users\王翔葳\AppData\Local\Temp\ans_install_tmp16280\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 1
   couldn't read file "C:\Users\    ߻\AppData\Local\Temp\ans_install_tmp16280\config\AnsConfigSpeosCads.tcl": no such file or directory
>>>--------------------------------------->

Can you help me with it and tell me what should I do to download successfully? 

Thanks a lot, 

Vivian

[George Karnos]

Thus may be due to non-english characters in the username. 王翔葳

Check that the %TEMP% variable of your machine is set to something without non-english characters.

Also:
Can you try saving the download to a directory with all english characters?

Then extract and run setup for that directory.

Ex:
c:\ANSYS_Download