after dowloading the student version upon opening it gives error messageÂ
Unexpected error: root element is missing
Please assist
August 7, 2023 at 3:47 pm
Rajeshwari Jadhav
Ansys Employee
Hi Sipho,
Did you install the setup.exe as admin?
Can you please type %appdata% in the start menu and rename the Ansys folder to Ansys.old or else please uninstall the application with admin rights, then delete the Ansys folder(%appdata%) and install again.
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The Ansys Learning Forum is a public forum. You are prohibited from providing (i) information that is confidential to You, your employer, or any third party, (ii) Personal Data or individually identifiable health information, (iii) any information that is U.S. Government Classified, Controlled Unclassified Information, International Traffic in Arms Regulators (ITAR) or Export Administration Regulators (EAR) controlled or otherwise have been determined by the United States Government or by a foreign government to require protection against unauthorized disclosure for reasons of national security, or (iv) topics or information restricted by the People's Republic of China data protection and privacy laws.
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