ansys workbench

- August 5, 2023 at 9:52 pm
  
  Sipho Sithole
  Subscriber
  
  Hi,
  after dowloading the student version upon opening it gives error message
  Unexpected error: root element is missing
  Please assist
- August 7, 2023 at 3:47 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Sipho,
  Did you install the setup.exe as admin?
  Can you please type %appdata% in the start menu and rename the Ansys folder to Ansys.old or else please uninstall the application with admin rights, then delete the Ansys folder(%appdata%) and install again.