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August 5, 2023 at 9:52 pm
Sipho Sithole
SubscriberHi,
after dowloading the student version upon opening it gives error messageÂ
Unexpected error: root element is missing
Please assist
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August 7, 2023 at 3:47 pm
Rajeshwari Jadhav
Ansys EmployeeHi Sipho,
Did you install the setup.exe as admin?
Can you please type %appdata% in the start menu and rename the Ansys folder to Ansys.old or else please uninstall the application with admin rights, then delete the Ansys folder(%appdata%) and install again.
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