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Problem opening SpaceClaim using ANSYS 18.2

- February 3, 2018 at 2:48 pm
  
  diegosdv
  Subscriber
  
  When I open SpaceClaim in the steady-state thermal analysis system, it doesn't show the origin axis, it appears just a gray screen that I can't do anything on it. Please, give me some suggestions to solve this problem!
  
  Thanks!
- February 8, 2018 at 1:40 pm
  
  sefacancakmak
  Subscriber
  
  i got same problem using space claim Ansys 19. Please help.
- February 9, 2018 at 12:49 pm
  
  diegosdv
  Subscriber
  
  Are you also using a windows 7 version?
- February 10, 2018 at 6:05 am
  
  sefacancakmak
  Subscriber
  
  Yes i am using windows 7 proffesional.
- February 12, 2018 at 7:48 pm
  
  Edilson Rosa
  Subscriber
  
  Hi everyone!
  
  I also had this problem when I installed version 18.2, I easily fixed that by the following settings:
  
  Click on: FILE > SpaceClaim Options > In Advanced > Graphics > Verify what kind of GPU are you using (by default after installation is selected DIRECT3D11). It worked when I chose DIRECT3D9.
  
  Hope this helps.
  
  Edilson Rosa
- February 13, 2018 at 2:57 pm
  
  diegosdv
  Subscriber
  
  Thank you Edilson!! It worked here, problem solved!!
- September 4, 2018 at 7:34 pm
  
  lucasalves
  Subscriber
  
  Thank you Edilson, it had happened with the ANSYS 19.1.
- July 11, 2019 at 6:11 am
  
  vidhan28
  Subscriber
  
  I'm not having the Direct3D9 option...what should I do?
- July 11, 2019 at 4:18 pm
  
  tsiriaks
  Ansys Employee
  
  it does not have to be Direct3D9 , you can try other rendering mechanism.
- October 30, 2020 at 3:36 pm
  
  thansiyapa_gmail_com
  Subscriber
  
  It is showing...nDirect3D11nDisablednWARPnOpenGL...nSo what should i choose.... Can u suggestn

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