Error using Lumerical license

- February 18, 2022 at 7:22 pm
  
  Romil_Audhkhasi
  Subscriber
  
  Hi,
  We recently received our new license file and we have installed it on a license server. I am trying to access it on a separate computer but getting an error. (see SS_1, SS_2 and SS_3). I tried Telnet-ing to the server but got a "Invalid command" error (SS_4). Please help!
- February 18, 2022 at 9:58 pm
  
  Lito
  Ansys Employee
  
  To resolve this issue -- see this article in our KB:https://support.lumerical.com/hc/en-us/articles/1500003726142-Ansys-entitlement-activation-and-installation#toc_4
- February 20, 2022 at 8:41 pm
  
  Romil_Audhkhasi
  Subscriber
  
  We were able to resolve the issue with the help of the article that you shared. Thanks a lot for your help.
- February 23, 2022 at 3:01 am
  
  Lito
  Ansys Employee
  
  You are welcome. Glad to hear that it has been resolved.